La Quinta Inn by Wyndham San Diego Chula Vista — Hotel in Chula Vista

I am going to say upfront, I am a fan -- hence the 4 stars, but don't mistake my stars for Michelan stars as this is an older "Inn" (doors on the outside) and you are not at the Four Seasons.

First and foremost, the front desk staff was incredibly friendly and efficient. They took great care of us coming in and departing after a 3-night stay. Our room was off the back of the property on the first floor (room 126) which was GREAT given we had 2 dogs in tow. Super easy going in and out of the room to take the pooches out. Our room was clean, comfortable and we had great sleep quality. The rate was incredibly affordable, I had checked the rates several different times (they seem to fluctuate) and ended up booking here when their rates went lower than the La Quinta in Pacific Beach.

Now, the downside -- They have a pet area near the front which is nice but small. There is a large field off the back of the property that is amazing for a pet area BUT it is not kept up. I am not convinced LQ owns it (maybe just the easement) but I can tell you that plenty of LQ guests have taken their dogs out there and never picked up after them which makes it pretty gross in terms of pet waste. Besides that we had another guest right next to us that was a chain smoker. I don't even mind smoking but he would always stand in front of our room and do it, and what is worse he would toss his ciggie butts out onto the drive and there were TONS just scattered everywhere -- upwards of at least 30. Keep in mind the downside is guest triggered stuff, so besides being grossed out on these two things -- LQ came through and I would totally...

Upon check in we were notified they were no longer doing a full breakfast, it was a take out bag that had a small muffin or some similar roll in it along with a very small granola bar. We were also told they would only clean the room every three days, when day 5 arrived and our room had not been cleaned, we went to ask for clean towels and were given them and then told "Oh, rooms are only cleaned when you ask." Over all the room was bad, sticky carpet, the threshold was bent down so much I could stick my hand under the door to the outside. The rest of the door itself didn't seal very well. The tub base, was like walking on a water bed, it bowed and flexed, was not sturdy or solid, nor were any of the shower walls. We were on the third floor, the water pressure in the shower was never consistent and proved problematic. The bathroom had a light non pleasant odor. Parking around this hotel is horrible and in short supply. The staff were friendly, but I figure that's because they know how horrible the hotel is. I was with two other groups, we had three rooms between us, upon comparing notes, all the rooms were disappointing and the staff while friendly never was consistent in the things they told you. This location gives La Quinta a bad name, I've never been to a La Quinta like this one, this is like an old Motel 6 or something that they bought at a bargain, slapped some paint on it and then called it a La Quinta. I will not stay here again and would recommend you to...

Upon arrival the desk clerk was beyond nice and welcoming. The room was fairly clean but noticed things were chipping around the bathroom. Of course the toilet was used by four different people and each time it clogged. We asked the front desk for a plunger and they took it to the room fairly fast. The next day as we were getting ready to leave we wanted to shower but the cold water knob would not turn. I called the front desk and they advised me they would send maintenance. 30 minutes passed and nothing. I called again and they again said they would send maintenance to help. As the time to check out was getting closer I had to try and turn the knob myself. I was finally able to get it to turn and shower BUT the water kept going from hot to cold, cold to hot. I called the front desk to advise I no longer needed anyone to go to the room. However as we were leaving , two hours later some young man knocks on the door saying it’s maintenance. For one, we no longer needed them, two, I would of been waiting two hours if I wouldn’t have been proactive and tried to fix it myself, three, they would of probably charged me a fee for checking out late if I had been waiting, and four I didn’t get any credit or anything for this. I won’t be using this chain of hotels ever again. And the price was up there. $269 for one night. I’m ok with paying but not if things are not going to be working...