Choctaw Casino & Resort-Durant RV Park — Hotel in Durant

Came to Choctaw for a poker tournament and stayed day to day because we didn’t know how long we would be there. Stay about 20 days or so and would pay online or in cash when we would go inside every few days. On the last day we were supposed to stay, my mother who has Dementia fell so we took off early in the morning and had a bill of less than $100 total. Called the main number and they would not transfer us to the RV park and said we didn’t have a bill. Said maybe it hadn’t posted yet so call back later in the day but still wouldn’t transfer to the RV park. Called 4 more times and the last time the lady said when we come back in a couple days just go in and check to see if there was a bill so when we returned that week we went straight to the park and the lady inside who was very nice and we had gotten to know said the manager (Tristan) had to take the payment and release the hold on the account and he didn’t get in til 12. I gave her my number and said we would be back at 12. We went to eat in casino came back out and at 12:06 Tristan calls and says because we abandoned a bill we couldn’t park at the park anymore. We have never asked for a discount, a comp and have paid our complete bill to this point and have spent 10s of thousands of dollars in the casino and in 20 days made it to the level below the highest in the ranking structure as a point of reference of how much time we have spent in the casino. To be spoken to the Way Tristan spoke down to me is unacceptable and took my complaint to the person over Tristan named Brandon and left my number with him three different times and have yet to get a call back. If this is how you treat paying customers who spend a lot of time and money in the casino then I’ll take my time and money to winstar where they are more than glad to accommodate our needs with respect. It’s too bad a bad egg and ruin it for others. Save the cut and paste response. I gave you ample opportunity to speak to me face to face and no one would. The facility is nice but the Manager...

⭐️⭐️⭐️⭐️⭐️ Wow! I absolutely LOVE it here! Our favorite stop. No longer a KOA, this property is owned by the Choctaw Durant Casino & Resort. It is just beautiful here! When you stay, check out the laundry facilities (affordable $2.00 wash and $2.00 for a 30 minute dry, soap and dryer sheets available in vending AND you can get your change for the machines nearby in the game room - just ask if you can’t find it) use the pool, showers and restrooms, large TV to entertain while you wash your clothes. Laundry machines available from 7 am to 10 pm 7 days a week!! Vending and game room nearby. You might actually like laundry day! Machines are new and working!!! Come stay and play! The shuttles run to and from the RV park to the casino 24/7. The drivers are awesome! Stay long enough and get to know them. Capt. Jack, Patrick, Gifford, JD and more! All are wonderful and friendly!

Natalie in the office is a gem! Very sweet and helpful! I can’t wait to meet the other team members!

Pool is amazing. Dark bottom makes it look natural. Handicap accessible. Conference room and private party room! I just can’t say enough.

The grounds are maintained and absolutely paradise like! I am from Florida, so this gets pretty close to home for me.

This both a business trip and vacation! You will need a key card for the back door for after hours access. Be sure to get one when...

Ever since the RV park went from KOA to Choctaw RV park it is a pain in the butt to do anything. I use to be able to talk with the rv park office directly and they could just hold a spot for me, now EVERYTHING has to done through the hotel office and they have to send a link via text for you to put your debit card info in. If i'm driving and I want to get a spot on the way home from work I have to pull over. So inconvenient. Plus they cant even tell me if certain sites that I like are available. All they can do is put in a request. I really don’t even like going there anymore. And lets not talk about how rough the roads are going there. They will totally beat your RV up and shake everything loose. We've just quit going there all together. I.m not about to spend 300.00 a night just to sleep in a bed a the casino hotel. One weekend we had a group of about 6 other rv'rs and we all wanted to go but the hotel office couldn’t get through to tell me if there were certain site available AND if their WIFI was working. We all went somewhere else. I'm sorry but the last time I was there I didn’t think the two employees at the rv office were so busy that they cant take phone calls. They were very helpful to me while I was there no doubt but nits too much trouble getting a spot there now. doubt I'll...