Holiday Inn Express & Suites Glenpool-Tulsa South by IHG — Hotel in Glenpool

A Sojourn at the Holiday Inn Express – A Tale of Comfort and Curious Contrivances

I arrived in the humble hamlet of Glenpool as a weary traveler, road-worn and possessing a hunger for both sustenance and slumber. By Providence, I happened upon a fine lodging establishment, the Holiday Inn Express, a house of rest that, though not built for kings, did promise a night’s reprieve from the cruel indifference of the highway.

At first glance, the edifice stood proud and clean, a beacon of modern hospitality, though without the gaudy affectations of highfalutin city hotels where one must tip a fellow simply for existing. Nay, here I was greeted by a friendly clerk who, though not adorned in livery nor powdered wig, did possess a warm smile and the swiftness of hand to produce my room key with the efficiency of a riverboat card sharp.

The room itself was a wonder of contemporary ingenuity. The bed, soft as an Oklahoma sunset, did threaten to swallow me whole, and the pillows—fluffed to the heavens—caressed my weary head as though I were a babe in swaddling clothes. The lavatory facilities were of remarkable function, featuring a shower that, while pleasant, did require a keen intellect and a gambler’s luck to determine the proper ratio of heat to cold.

The morning repast, billed as “continental,” was indeed a feast fit for those who prefer their sustenance quick and without ceremony. The eggs, curious in both texture and origin, were accompanied by a sausage of unknown provenance but commendable flavor. And lo! There stood the famed pancake machine—a contraption most marvelous, which with the press of a button, did conjure forth hot cakes as if by sorcery. Had the great inventors of yore seen such a device, they may well have abandoned steam engines in favor of batter-fueled machinery.

Alas, no place is without flaw, and I must report that the walls, though fine in appearance, bore a curious thinness, allowing me to overhear the nocturnal musings of my fellow lodgers. One gentleman, in particular, did appear to be engaged in a heated debate with his own kinfolk or perhaps a malfunctioning telephone. Such are the perils of communal rest.

Yet, I departed the Holiday Inn Express refreshed, my constitution restored and my spirits lifted. If ever you find yourself in Glenpool, weary from the road and in need of rest, you could do far worse than this fine establishment. And should you master the ways of the pancake machine, consider yourself among the learned men...

Called me 2 hours before checking in for my reserved room for my daughter's birthday and told me there was a matainence issue and we couldn't have the room. Couldn't tell me the maintenance issue either???Finally after going back and forth because she acted like she wanted me to just go to another hotel and accept it, I was given an extra room for a comped price (free room plus deposit for incidentals) so this did solve my issue of needing space for multiple people. She did need to call me back and ask the GM (Who apparently doesn't ever work on weekends) if this was ok. So all is good after a quick panic because this trip was planned in depth. We were charged quickly after check in (which apparently was odd to them) not a problem, but the problem was they did end up overcharging me about $20 not including the deposit for incidentals. I asked the clerk and she was unsure. So the next morning I asked the same girl I spoke with on the phone and checked in with and she had no answers for me either. She put my number down on a post it note and said she would have the GM look at it. So nobody knows what is going on with these random charges? I'm leaving this review so others will know to look out for this because I'm almost positive they did the same thing to us last year at my daughter's birthday party but I didn't say anything about it because I figured it would fall off like the deposits do. It seems like this is something that happens regularly to guests. The amount of money is not the issue it's the fact that it's stealing. These rooms are already not cheap to begin with. The rooms and pool were clean and breakfast was good, so if this place could work on their schedules and payments it would be great. The website also advertised a Jacuzzi last year and still this year but the Jacuzzi is filled in with cement. We we're very disappointed about that last year. I want my $20 back Holiday Inn and I don't want anyone else to ever be overcharged again. Watch your bank statements people, and ask for proper totals. Apparently it costs $185 for 2 queen beds with no couch. EDITED TO ADD* So after a reply on here I emailed this person that calls themselves a GM with no response. And today is October 17th so it's been 10 days and my $23 is still pending. Everyday that I don't have my $23 I'm taking...

Update 7 years later: It's funny, the beds are firm but comfy enough, everything else is the same and THAT is the problem. It feels like a place that cut corners on the construction and is now seeing the toll that maintenance upkeep requires. The toilet clogged immediately and sort of worked after, like, the stuff we wanted gone was gone, but it never really gave a satisfying flush and it didn't seem to fill back to full properly, the TP is translucent so I feel like it wasn't me but the facilities, but who knows. AC had wall controls, that might be new, but the wall sockets were looser than a divorcee at a 20 year reunion. Our plugs just kept falling right out. We were missing the left end of the sheer curtain, the shower head and controls rattled very loosely (no more jokes!) in the wall, I was worried they would break on me. The second room with the other half of our party who also has stayed here before also mentioned the lack of any updates and slipping maintenance issues, the rooms still have iHomes in them with lightning ports, for your iPod or iPhone (that is at least over 3 years old and beyond its discontinued date) this is the only USB A port in the entire suite. No USB c. I imagine the wifi has been refreshed, 5ghz is present and seemingly no throttling or else just generous speeds (50/50mbps). Decent security cameras on each floor, I'm still shocked how few hotels use cameras on the floors and hallways. Still a 3 for me dawg.

Original: Ask for the lake view, the other view is parking lot. The beds are too firm for me. The amenities are pretty good. They have plenty of complimentary items but you have to go to the front desk to get them, they don't seem to have much staff available to bring things up. Other than that rooms were quiet, showers hot, breakfast was the typical fair, pancakes, eggs, bacon, biscuits and gravy was a nice southern touch. The location is fantastic for having quick access to the...