Mattress Firm Eagle Run — Hotel in Grand Island

If you hate peace and wish always to have problems come to this Mattress Firm they'll take care of you. *Demos on showroom floor don't work or employees haven't been trained. Delivery date changed 2+ times Feed you false hope and guarantee beds are coming Small talk consists of "Why do you think your food is special??" 👀. The long pause after the question led me to believe it was an insult to my wife. *Beds they sell you are actually no longer manufactured Will try to sell you used beds as an alternative Will look at your displeasure and say...well sorry I couldn't please you 🤷‍♀️ I canceled everything that never arrived and now I'm stuck with an insane credit line I'll never use. *I'm by no means a stupid man, but i was taken for a ride. After this experience I don't trust people at face...

Matthew at the store was great help today. We wanted to get a tempurpedic mattress and he was very helpful with answering our questions and letting us try them out. He was even able to help entertain our son while we tried mattresses. We picked a mattress out and checked out and then driving back home we change our mind on what we wanted and came back to the store and Matthew was able to make the changes to our order quick...

It was a total joke we went in in the morning to buy a mattress and it took us all day the sales ladies have no idea what they're doing they don't know how to run the paperwork we bought the mattress 3 weeks ago and they were to mail us the receipt because they couldn't figure out how to get us one but to this date we have never received one yet wouldn't advise anyone to ever go to that store a total...