Mattress Firm Phillipsburg — Hotel in Greenwich Township

I am extremely satisfied with the service I received at your Phillipsburg, New Jersey Mattress Firm location. Al, the store manager, went above and beyond and took the time to make sure I got the right mattress for me. He even showed me a great pillow, which I love too! I felt welcomed from the moment I walked in and was greeted by both Al and Scott. Honestly, I felt like I was talking to two old friends. They were very kind, knowledgeable, helpful, and professional. All of my questions were answered, and they really listened to my needs, and they helped me find the bed of my dreams! I've never had anything go so smoothly before in my life. Al hooked me up with a sealy plush euro top mattress, a universal box spring, ultra premium universal bed frame, cooling soft cell chill pillow, and cooling mattress protector. It was delivered promptly on Saturday morning. I'd also like to take this opportunity to send a shout out to Freddy and Eduardo, who delivered my mattress promptly, and set it up perfectly, and cleaned everything up beautifully! You have fabulous employees at your Phillipsburg location. They all deserve a raise! Al, Scott, Freddy, and Eduardo. I had the best night's sleep ever. I love everything so much! The mattress is so comfortable. It provides the perfect balance of softness, but firmness, contouring to my body's needs, and the way I sleep. I felt like I was sleeping on cloud 9! When I tried everything out for the first time, it was even better than I expected! I am eternally grateful to Al, Scott, Freddy, and Eduardo for the wonderful service they provided to me. Sleep is a very important part of life. Now, I realize how different and important it is to sleep on something so comfortable. Thank you guys for changing my life! Now, I don't want to get out of bed at all. I'm very happy with everything. You guys...

We had an amazing experience at the Pburg location thanks to the sales manager Al! Shortly after the birth of our first child our mattress completely broke down and we were in need of a mattress very quickly! This was very anxiety provoking because we are very cautious about going into stores, especially with the baby!

We immediately felt safe in the store, as Al ensures everything is sanitized and employees are masked. I have a bad back and have not slept well in years and was doubtful about finding a mattress that would actually help me. Al was wonderful! He took his time helping us try various mattresses and never pressured us into making a decision. It’s clear that he really cares about people and wants to help improve lives by helping people sleep better! He hands down has improved our sleep quality and my back has actually been improving! And this is saying a lot because we have never gotten up so much at night before because of the baby!

All around we have had an incredible experience with Al! He has checked on us a few times since getting our mattress, which is really amazing! He has gone above and beyond to make our experience excellent and we are forever grateful to him! Thanks...

Al was beyond helpful and very friendly. He really took his time with us and didn't make us feel rushed and even stayed way past closing to continue helping us until we were completely satisfied. He really knows his stuff and tells it like it is about all the products. He has a no pressure approach to finding you the right bed. He went above and beyond and got us a larger credit limit and really worked with us on the price and delivery to insure that we get our bed as soon as possible. The store had great deals the day we were there and a great selection for every budget. The only issue we had was that the mattress that we ordered was out of stock, so we had to set up 2 delivery dates to insure that we can still get our adjustable frame soon since the company won't hold it until the mattress comes. We have to wait a little longer for our mattress, but it will be well worth the wait. Overall a great experience and I would highly recommend this store and especially Al to anyone that needs a need mattress, even if you don't, once you try one of these super comfy beds, you'll want to throw out your current bed...