Half Price Mattress — Hotel in Henderson

My wife and I had been contemplating replacing our mattress for a few months. We read countless reviews, and watched every ad for those 'mattresses in a box' brands. We simply couldn't come to terms with purchasing a mattress online, only to be unhappy with it, and having to deal with shipping it back.

I checked Yelp for mattress stores and came across HALF PRICE MATTRESS HENDERSON ACROSS FROM CANES CHICKEN. They had excellent reviews and a solid 5 stars. A coworker recommended them, as well.

We were greeted by the manager of the location, CHRISTINE. sHE was very friendly and asked us what WE were looking for. He didn't push for a sale, he didn't bait and switch us into more expensive models. He wanted to know what we liked and what would ultimately make us happy. He spent a good hour giving advice and information on the various models, answered all of our questions and allowed us to test out every one we were interested in. Not once did we feel pressured or uncomfortable with the conversation.

We agreed upon the HALF PRICE mattress for us and CHRISTINE walked us through the entire purchasing process. SHE allowed us to pick a delivery date that worked best for us, and was even able to do next day delivery. My wife and I had a hiccup ordering our new bed frame from another company, and SHE was more than willing to work around our postponed delivery dates. He was also able to have our old mattress picked up and disposed of, which proved to be very convenient. All of which, was hundreds of dollars cheaper than other furniture stores in town.

If you're looking to purchase a mattress, are uncomfortable with a mail order brand, want awesome customer service, a great satisfaction guarantee, and delivery to your desired room plus pick up of your old mattress, go visit CHRISTINE HALF PRICE Mattress ...

I have bought both mine and my daughter's beds at Half Price Mattress in Henderson off of Wigwam Parkway. I bought my queen size bed there three years ago, and not only do I absolutely LOVE my mattress, but the staff left such a lasting impression on me that I decided to go back and purchase my daughter's bed from the same place yesterday (as she had outgrown her toddler bed.) The second I walked in the door, Jim, one of the busy men working behind the desk immediately greeted me and made me feel welcome. He asked me what I was looking for and without any hesitation took me around the store to show and explain to me my different options and what they had to offer. I ended up purchasing a full size bed and frame for my little one at a great price. They had me in and out in less than 20 minutes all while assisting other customers. I've waited in line at Starbucks longer than that!! Jim and the other guys working made me feel welcome, well tended to and I walked out a happy and satisfied customer. My daughter's bed was delivered and set up in her room in less than an hour later. If anyone in Henderson or the Las Vegas area is looking for a comfortable night's sleep EVERY night, a great deal, fast and friendly service, and mattresses at an unbeatable price, the attention and information you need on your purchase and interest...then I wouldn't send you anywhere unless it was at Half Price Mattress. I will continue to rave about them, recommend them, and remain grateful to their staff for their help...

BUYER BEWARE! These are off label, cheap motel mattresses. I purchased a King size mattress from Jim who introduced himself as the Owner and repeatedly stated they sell new mattress, which I thought was weird but dismissed it as him being overzealous. The mattress was delivered a few days later. I slept on the mattress for one night, tossed and turned, and felt like I was sleeping on plywood. I woke up Stiff, Pain in neck, upper and lower Back pain, very tired, couldn’t concentrate, scattered due to poor sleep. The pain persisted and affected my ability to do my job in the ED. I called the store right when it opened and expressed that the mattress caused me pain and distress. Christina tried to work with me and originally stated they do not do refunds. After expressing significant concerns of my pain and refusing to sleep on the mattress another night, I demanded a refund and to speak with management. Eventually JIM called my back, never introduced himself and started yelling at me, accusing me of being disingenuous about my pain. I requested he call back when he can speak with his customer professionally and appropriately, He HUNG UP. They finally agreed to refund 80% but still charged me $80 to pick up mattress. I wanted the mattress out of my home immediately. A week later still have NOT received my refund. If you decide to buy mattress be 150% sure. Very unprofessional, disrespectful and inappropriate management. Would never recommend or buy here again....