Farmer Boys — Restaurant in Henderson

We don’t usually write reviews for “fast food” or “good food fast” places because we don’t normally go to them or when we do, they just don’t stand out. Farmer Boys was an exception…

Since moving to Henderson NV, we’re trying some “chain” places that do not exist in South Florida. While running errands in the Stephanie Street area, we decided to give Farmer Boys (FB) a try. It was just after 2pm, so we figured the lunch crowd would be gone so this would be a good time to check it out. The dining room had several singles and couples and there was a couple of people ahead of us in line.

A young man named Raion was working the counter and was quick to greet us and ask if we had any questions. The menu is large and includes all day breakfast. Something we noted for a later visit. We figured out what we wanted (the Mr. a Bacon Boy Box – cheeseburger with bacon & fries and the Mrs. a cobb salad) and advised Raion. He had a few questions for us and asked if the Mrs. needed additional dressing – she said “no”.

We went on the table and watched the restaurant. While we could see other folks working in the BOH, Raion was taking orders, delivering food, and keeping the dining room straight. In between orders, he came out and whipped down tables as customer left and checked on those that already had their orders.

Our order came up and Raion had to us immediately. Everything was hot and looked great. The burger came with lettuce and tomato, and both were fresh and the lettuce crisp – try that at a normal fast food place! We noticed the salad had 2 dressings and sure enough, it was so big she did need them both (Raion was right!). The salad was laid out nicely and again, so fresh. And the self-serve soft drinks offer free refills. Raion came by twice and checked on us as he was making his rounds.

Both of our food items were great, and we enjoyed them. The burger and fries were hot, and the table had all the condiments we needed in bottles – no squeeze packs! Lunch with 2 soft drinks came to $28.58. We considered that a good deal for the quality and service received.

The dining room was very clean, and the men’s room was spotless.

As we were leaving, we noticed a bell that you could ring if the FB folks got it right – we gave it a couple of rings and the employees yelled out. We loved that..

As we were getting into our car in the FB parking lot, Raion had taken some items out to the dumpster and yelled THANKS to us. You don’t get that kind of treatment anywhere!

In closing, we found Farmer Boys on Stephanie to be outstanding. The food and service were excellent. The shining star had to be Raion! This gentleman has the right “Customer 1st” attitude that’s missing so much these days. We think Farmer Boys should get him under a contract immediately but not management – make him CMO – Chief Motivation Officer. Let him train other employees – don’t burn him out with management duties. This guy has it!

Many THANKS to everyone at Farmer Boys for a great lunch and keeping the faith that having the right team and the right products does make for good food,...

I did a drive thru Feb 8th. I ordered chicken finger combo a burger and free fries from the app. I LOVE the fries from there. Anyway the food was cold and I said something to the server and he said that they would cook it again and to pull around the front and wait which I did. The lady finally brought the food out and I went on my way home. I wanted to check I got everything and realized that they did not give me the extra fries. I went back to the drive thru and I said at this point I just want my money back and will go to Canes so he said ok. He said he refunded it and it would take a few days to go back into my account. When I got home I was checking my bank statements and saw that they had charges me twice. I called them and the man was so rude all he kept saying was bring the receipts. I said I do not have 2 receipts and I am not sure what I did with the other one. All he could say was bring the receipts bring the receipts. He kept over talking me and I raised my voice as he would not listen to me. He hung up. I called corporate the next day and they have not returned my call to date. I called the store again today and I spoke to a lady who said she was the manager and explained my situation to her. She just said call my bank and I said if I call my back they will charge me to stop payment and they have already paid you. She hung up. I called back and a man answered and now he is the manager. I do believe it was the same man from last week as he had the same ride mannerisms and would not let me speak and kept asking for the receipts and to come back to the store. Why should I have to go back to the store. You know what you did. You can see it on your register . pay me back the money. Again he kept talking over me I want my money back as they are now thieves in my book. I will never go back there and once where I would tell people that they had the best fries I will never say anything good about them except that they are thieves. I want my $46.34 back. I hate the fact that I screamed into the phone because the rude pig would not listen to me and basically did not care. DO NOT EVER GO THERE. They refried the cold food and they will steal your money and not even care....

Always very friendly! Very pleased with service at this restaurant. Servers always seem to be in very good spirits. The food is exceptional. Just very disappointed that you guys don't have pastrami anymore. The first time that our family ever came to a farmer brother's was because you had pastrami sandwiches. We don't have a farmer brother's in our town that's about 50 mi away from Vegas. So when we go through Vegas to go back to California We will drive through and pick up a pastrami sandwich and zucchini. We look very forward to it. Then I found out that they have a new farmer brothers in Henderson off of Stephanie. The last time we had gone to a farmer brothers was a few weeks prior, but we had driven through Vegas early and ended up getting breakfast items. Our kids and my husband got the breakfast burrito which they loved, I'm not much of a breakfast burrito person so I decided to get the classic chicken sandwich which was incredible! I gave my family each a bite and they thought it was fantastic. So when we were in Henderson and I found out the farmer brothers was open there, I called my kids and asked him if They wanted me to pick them up some sandwiches. They wanted the chicken sandwiches. My mother, who had just come back from California and had gone through a Farmer Brothers somewhere in California, said that they no longer serve pastrami, and that it was seasonal. On your website it still showed that you had pastrami so I thought maybe it was a California thing. She wanted me to pick up pastrami up for her because she had been craving it and wasn't able to get it in California. When I got to your drive-thru and asked about it, they said they hadn't carried it in 3 months. They didn't give me any other information than that, so I wasn't sure if it was a seasonal thing, just taking off of the menu permanently or what. That was very disappointing. I really hope that you bring it back. Still even without the pastrami the food that we've eaten there is very good. My kids have since tried some burgers which they liked and my mom likes the...