Richard's Motel Courtyard — Hotel in Hollywood

Let's start with the check-in and check-out arrangement. The location where we check-in is blocks away from this actual location. The room wasn't clean. The sheets and towels stained. Dirty sock underneath bed, floors weren't up to par either. I used my own bed sheet and pillowcase on the sofabed. The other bed had yellow stains on the corners of the mattress and sheets had cigarette burns. No utensils for the kitchen. You would have to buy some pots and pans to cook so having an entire kitchen available is pointless unless you are going to live there like some do. The rates on Google and other merchants are way over priced. They actually start at a rate of 40 dollars a night, or so they say. I am a handicap solo traveler that decided to book this motel based on the proximity of the location where I was visiting, it's pictures on expedia, and of course price. They have multiple ADA signs stating to call a number for assistance. From the front unused office to the pool. That sign is a lie. It was pouring raining and I have a walking device that held a duffle bag plus I had luggage. No way in my condition was I going to be able to walk those blocks in the rain. I wasn't going to make it. So I called that number on the sign. First lady I spoke to was not sure what to do when I explain that I wasn't going to make it to the office because of my condition and the rain. This lady I believe if I remember correctly is named Linda and said she runs all 5 properties for Richard. She was unprofessional, talking down on me as if i were a child or something. Hung up on me after hollering shes coming to my room,, bangs on the door, I open and she behind to go off on a rant about how she manages this and that, and that it doesn't matter if I'm handicap that's basically not her problem, tells me she called Richard and he said she's crazy for even bringing me the deposit. Walks off screaming lord Jesus. Meanwhile her behavior wasn't one of a Christian so idk what her point was. So I said, yeah fix it Jesus. I think they forgot that without us paying customers there's no managing any properties, and there would be no richards motel. I wouldn't come to any of richards motels even if they paid me. Go elsewhere please. This was the worst customer service experience I ever had. Totally...

I had not a good experience with the workers at the reception of this Motel. I stopped by on September 7 at an animal Motel ( I was planning to buy a kitten) and paid $ 1343 for a month, a week later I found out that I was allergic. Richard the owner of the Motel allowed me to move to another room without animals. Thank you very much. A month later, on October 4, I extended the lease for another month, and it cost me $ 1,467. I decided it was a more expensive room and said nothing. November 1, I was evicted by a man at the reception, he said that I have to leave because my rent is over. And this room is booked by another person. I was sure I could live there for another 5-6 days! With 7 September two months is obtained 5-6 November! I stole 5-6 days of accommodation. In addition, I wanted to extend the lease for another month, but I was called the amount of $ 425 per week. That's $ 1,700 a month. For this money, I could rent an apartment in a luxury apartment, not in an old house. The reception refused to call Richard. I lived there for two months and planned to continue to live there and counted on a discount, they have written on the website that give a discount. In fact, I was stolen 5-6 days and forced to leave on a day off in the evening! I used to recommend this Motel to friends. Now I will only give...

To start, you are "not allowed" to refuse room service. Staff come almost daily to make sure you dont have to many belongings in your room. In my situation, I went to pay for another week and they decided to change me to a room to one with no kitchen, I had hundreds of dollars of food in my room. When I refused to move, they kicked me out, with my three kids, and I'm also 34 weeks pregnant, had nowhere else to go. They do this to everyone. The PM living in 404 is rude and acts entitled like she owns the place. She nitpicks everything, just to feel important. I dont recommend this place at all, things are constantly breaking as well. Wish they had 0...