There are three things certain in life: death, taxes, and....mattress shopping sucks.
But you can avoid the dreaded experience of the latter by going to see Raul at The Mattress Brothers. He is highly knowledgeable, honest, transparent, and will work within your budget without any high sales pressure tactics or upselling. And if you start your initial research with him and walk out the door, he won't chase you down for a phone number to harangue you later. Why?
Because Raul knows you'll be back after you've done your homework. His prices are competitive, always matching and often beating online retailers, and finds creative ways to sweeten the deal. Plus he offers services such as free local delivery, set up and haul away of your old mattress which the online places usually don't provide. And if they do it will cost much more. If you find an online seller that offers the same brand for a military or first responders or teacher's discount, he'll match that too. Happened to me.
Even if you pay more here (which you won't), nothing beats trying a mattress in a showroom vs buying one blindly online and then regretting it later. The free trial return policies are not what they seem. Raul will explain. It's all mandated by state hygiene laws and they are very strict about it in California. Nothing is free.
The whole mattress shopping process is confusing enough to begin with, and feels like a racket. Endless brands these days. No longer dominated by Sealy, Serta and Simmons. Plush, medium-soft, medium, medium-firm, firm, extra firm. The options will make your head spin. Social media is flooded with ads for low priced mattresses that people rave about. But don't fall for the false hype. Every mattress salesman I met said the same. You'll be back in 3-4 years.
At The Mattress Brothers, Raul will break it all down for you in a way a non-expert can understand. Buying the right mattress is like buying the right car or even the right walking shoes. You want something durable and comfortable that's going to last.
"Oh but he's going to push me towards an expensive high-end Tempurpedic or Aireloom mattress I can't afford". Nope. Unless your budget allows for it, that's not what Raul does. For him the best publicity is positive word of mouth. And that's exactly what he earned here.
He shuffles back and forth between stores in Indio and Palm Desert. And there's a third store coming soon in Palm Springs. Mattress Brothers is kicking ass and Raul is a big reason why.
We ended up with the Helix Midnight. Helix is a reputable and growing company that make solidly constructed mattresses that are super comfortable. Have had it for nearly two weeks and so far we love it. Upon delivery, the new sheets we ordered online didn't arrive on time. I called Raul to see what he could do. Of course he hooked me up. Got a sweet Independence Day discount on bamboo sheets which we've never slept on before. Wow. What a difference from cotton. Not easy to clean and they wrinkle quite a bit. But man it's like sleeping on a cloud made of silk.
Lastly, Raul did not pressure me to write and post a review. He sent a link when I asked for one. But did this on my own when I could.
If you live in the Coachella Valley and need a new mattress, there's nothing to talk about. Go see Raul or any of his well-trained sales colleagues at the Mattress Brothers. And pay your taxes. Nobody in the...
Read moreWe purchased a Sealy Posturepedic Plus Hybrid from The Mattress Bros and could not be more pleased with our selection. Raul was our Sales Associate and he is the true embodiment of an excellent Sales personality. After 10 years since our prior mattress purchase we were uninformed of the advancement and new technology in mattress design. Raul guided us through the process of determining the best option and value given our specific needs, desires and financial constraints. His time and patience spent on our behalf were over the top. There are a multiplicity of options and he helped us to focus on the ideal scenario to meet our needs. We shopped the entire region and found no other Dealership to have the diversity and attentive service afforded us at The Mattress Bros. Their team from management to delivery stands behind their products and assures you are pleased with your choice. We are quality conscious, fiscal observant and service appreciative consumers and highly recommend you consider The Mattress Bros in your selection process. It is important to recognize superior service so we thank you,...
Read moreAfter a frustrating experience at another store, I stopped into The Mattress Bros—and I’m so glad I did! Raul was incredibly helpful and attentive without being pushy. He gave us the space we needed to explore and decide which bed would work best for us.
He was also so patient and kind with my two little boys, who were running around, touching remotes and trying out the beds like most kids would. Not once did he make us feel unwelcome or uncomfortable.
I ended up purchasing a bed that evening—even without my husband seeing it. When I brought my husband back the next day, we decided to switch to a different model, and Raul was nothing but understanding. No irritation, no hassle—just pure professionalism and customer care.
We also received amazing delivery service from Daniel, and couldn’t be happier with the whole experience.
I can’t recommend this company enough. Skip the other guys—this...
Read more