Panda Express — Restaurant in La Quinta

Walked in the door at 812pm almost an hour before closing. They still had guests, but all 4 employees chose to ignore me for 15 minutes before a young lady finally appeared and grumble mumbled a limp “welcometopanda” with the grimmest expression of misery and defeat that it killed my appetite nd my mood and left me with no choice but to NEVER SPEND MONEY here again. Also took photos because a guest went up and conplained to them about their lack of service too and I caught that awkward moment. Also took a photo of the only food they had available which looked picked and soggy and sad. I’ve had terrible experiences here in the past 2 to 3 months. Is there new management? Fire them immediately. Whoever is managing evenings is a JOKE and has no business working in Service industry. Appalling. I went to subway across the street instead AND HAPPILY PAID MORE FOR MY MEAL. Shame...

I want to commend the incredible night shift team for their outstanding service. Despite it being close to closing time, they greeted us with a positive attitude. After being disappointed by two other Panda locations that were out of white rice, we decided to try our luck at this location. To our surprise, they assured us that they still had white rice available. Even though they were busy preparing orange chicken, they didn't discourage us from ordering it. With utmost professionalism and a friendly demeanor, they convinced us to stay and prepared fresh orange chicken for us without any signs of inconvenience. They swiftly prepared our order, making our two kids extremely happy. I am truly grateful to your exceptional team for going above and beyond to ensure customer satisfaction. Special thanks to...

Oh god, this Panda Express branch is great. The reason and possibly the only reason it’s great, is because of an employee named Alyssa. She has excellent customer service! 👍😊💯🥳 rey impressed by the way she takes car of her customers. Every time I have walked into this panda, she greets everyone with such welcoming greeting and makes eye contact with everyone of her customers. She is full of joy and shines as a jubilant team member. The guy in the black, which appears like a manager is so terrible and lazy. He has to really hand his position over to Alyssa. It’s self evident that he is miserable there. And whoever that employee was, look up to Alyssa, because that’s how you should always treat customers! Not agrupe with them. Thanks Alyssa for your kind and generous...