Killington Center Inn and Suites — Hotel in Killington

BRING LOTS OF WATER!!!!!!!!! At current, this place has a warning posted about contaminated drinking water..... which was NOT mentioned at the time of booking or check-in. Nor was there fresh clean water available to drink or cook with in the unit. We stayed in the one bedroom. The price we paid for this place was AMAZING!! Exceptional value for what you get!! It is located just minutes from Killington and Pico Ski Areas in an easily accessible spot that has a light at Killington Road. Beautiful, well-kept grounds. Lots of well lit parking. It was pretty quiet for the most part, but we were there off-season. The unit was very clean except for the dishes,utensils, and pans. Unfortunately, that is almost a guarantee these days when renting places with kitchens. The fireplace is a nice, cozy touch. Very roomy place and adequately furnished. Plenty of towels and dishes. Lots of couch, counter, and table space. TVs were great! The" king size" bed in the master was very comfortable. But keeping the two mattresses together and trying not to fall in between them was ridiculous. The shower head in the master was completely clogged when we got there. Had to get maintenance to come change it out. Which they did the same day! Water leak issues with showers and the kitchen sink. Hopefully, they get addressed soon. It's damaging the beautiful remodel job. Good thing the unit was stocked with plenty of towels!!!! Having a washer and dryer in the unit is always an added appreciated bonus!! They had a recycling bin in the unit which was exciting, but they don't actually recycle on the property.....Bummer. Cute little patio with an electric BBQ, table and chairs to enjoy the outdoors if it's warm enough. The only thing this place needs is a coat rack! It always baffles me that most places in ski towns don't have anywhere to hang all your wet winter gear! They did have a rack in the main hallway entrance though, for skis/boards. I really loved this place it was as close to home as you could hope for. ...

Upon arriving at our room, we found an icy dark parking lot. After driving for over 4 hours, we then had to call the main office to figure out how we were supposed to get into our room. It turns out that the office is about 3 miles away and nobody had the courtesy to let us know. Once we finally found the main office in a confusing maze of buildings the receptionist told us to call her if we were not satisfied with our room... we were advertised and sold a deluxe suite which was supposed to contain a king size bed, a fire place, a large flat screen tv, a rainfall shower, and much more. When we walked in our room it was honestly a joke. The only thing updated was the kitchen, past that was just filth. The carpet appeared as if it hadn’t been vacuumed and felt damp. The wallpaper was peeling in spots and had water stains. The bed was not a king, and next to the bed was the “heating unit” stuck in the wall with exposed copper pipes. The bathroom wasn’t even fit to wash my dog in. No rainfall shower, just a a yellowed tub. No fireplace in sight. The tv was older than me and hard to see it was so small. Even the paintings on the wall were horrifying. It was a dark ominous room. When I called the receptionist she told me to deal with Expedia to try and resolve this which in turn left us without a place to stay when we were supposed to be having a great vacation. I would rather have slept in the car than pay premium pricing for motel 6 quality. Eventually Expedia found us a much nicer room elsewhere for 1/3 the...

A day before our checkin, I was told that I will not get the room I booked with sofa bed. Instead, they gave me a second separate room, but that’s not what we needed. Right away I was told, “ no more room available” and “no one will be at the site when you check in”. I thought it was because it was July 4th holiday. Only to read other reviews that there really is no one at the site at any time. Upon arrival, the keypad code did not work. I texted them and got a reply after I have already spoken with someone else on the phone and got a new code. Again, other reviews said keypad code often does not work and the ususal answer to the reviews were “we will look into it”, obviously, they never did. We were travelling with an elderly woman who ended up sleeping in a separate room. We were not comfortable with that. Lastly, I was overcharged. Hotels.com contacted the hotel and they promised to credit, but instead, charged me the second time. This hotel does not seem to know what they’re doing. I am a frequent weekend traveller and a hotelier myself and have never been so inconvenienced like this. I know that the manager’s response to this review will be defensive and “grumpy” too as his anwers to other reviews, but I don’t care. Will never book this hotel anyway. Refund...