Half Price Furniture Las Vegas — Hotel in Las Vegas

Terrible customer service! I should have known when I went in on a few occasions when no one was shopping there. I attempted to purchase a tempered glass art. Melissa notified me that she and the other worker could not take the art down and didn’t know when the delivery drivers would arrive in the next week or so to take it down and wrap it up for me to purchase. She made a phone call to Laura in an attempt to find out. I asked if my husband and son could take down if I provided all of supplies and loading for a discount since I will be leaving to go out of town. She told me that there would be no discount and if I wanted it my husband would have to take it off the wall, package it, and load it for free. She then went and sat down and dismissed me although I was still attempting to talk and look around the store. Needless to say, I will not go back in the store and definitely not...

Sooooo incredibly grateful for coming across this place! After the ABSOLUTE nightmare I experienced with Big’s Furniture on Tenaya Way, Half Price Furniture on Charleston made me feel so much better and truly were professional! Dee and her coworker(I forget his name) were so helpful from start to finish. I told them about what I went through at Big’s and they absolutely understood! Although I came in for a particular couch, I was given an option for another, since the one I wanted was out of stock! The delivery was fast! I didn’t have to wait 6-8 weeks to receive an item I paid for! Me and my family are so much more happier, and our new place is finally coming together! The assembly was quite easy and although it’s a firm couch, we tend to break it in with some of our love💛 thanks so much Half...

Paid for a 7 PC set and was told it would be delivered the following day. Followed up on the status of the delivery and was then told they would do it the next day. Huge inconvenience when I made myself available today. After addressing the situation, I was told they would get it delivered to us today within an hour. Shortly after, we received a call stating the truck was to full and that we could pick it up. Another huge inconvenience because now we have to reassemble the furniture or pay for a truck. Communication is everything to me when it comes to business. Any business that can't or just don't stay true to their word is a red flag for me. We will not get furniture from this place again. Makes sense why all sales are final. If a refund was an option, that would be my...