If I can give a 0 star I would. The store manager attitude was so awful and nasty. She came into the store complaining about her personal issues about another job that she works at āBIG LOTSā. Very loud so the whole store would hear her issues. Also, complaining about Rainbow shops and how they donāt care about their employees on holidays. She went on and on to the other employees. Then she said to one customer that āmaāam you can not try on anything in the storeā, and the lady left. I continued shopping for my items I wanted and saw this jacket I liked and put it on then went to the mirror and it looked nice on me. Then she walked towards me and said ā you cannot try on anything. I said ā I know the store policy, and Iām purchasing thisā. Then she walked away. I purchased my items and spent almost $200.00 in that store. As Iām walking out I told her. Excuse me maāam you need to have a little patience with customers and people. She said I am patient. I said no youāre not and please donāt assume that everyone is not purchasing anything and just want to try on without buying. I told her because you were having issues you brought them into this store to haul them off onto customers. She went to yelling and screaming disturbing other customers. I told her I was going to call corporate to explain to them about the BAD customer service experience. She said good and when I do please give them her name which is so and so. Then this other customer was walking out said to me donāt argue with her there is no need and she was leaving as well because of her attitude. This is Christmas and everyone wants a nice holiday time. I left and Iām posting this as a beware of the bad service...
Ā Ā Ā Read moreOkay so I come in to return my return that did not fit me because it says 1X and in reality it feels like that medium size and on top of me following the policy where it says return your item with a tag on and receipt and form of payment form of payment will be returned back the same way you paid that was not done today I came in my lunch for from work and the manager told me that she's not able to return my form of payment on tap when that's the way I paid with tap so they were able to take my payment with tap but they can't refund me with tap makes no sense very inconvenient and just the sizes don't even match the clothes that they have got...
Ā Ā Ā Read moreThe clothes is affordable and you might even find nice things but the customer service is horrible I had something to exchange for a bigger size and I was told that I could do so or even receive store credit if I didnāt have a receipt, I always ask when they donāt have fitting rooms available for what ever reason, I took a dress back to get it in bigger size but the African America. Lady that was there was so rude, some people shouldnāt be allowed to work in front of the house if they donāt like people. There was another customer there that as soon as she saw her...
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