Days Inn by Wyndham Maui Oceanfront — Hotel in Maui

Recently I stayed at the Days Inn in South Maui located on the border between Kihei and Wailea. The Days Inn is LITERALLY right on the beach. And as an Executive, who travels often - for both work and leisure - I was pleasantly surprised with my overall stay and experience. I didn’t think I would EVER find myself staying at a Days Inn and certainly didn’t think I would be writing such a rave review. I had always assumed The Days Inn was a last-resort, low-quality, skeevy motel (sorry Days Inn-I know better now). However, my week-long stay at the Days Inn, 2980 South Kihei Road, in Mau, completely changed my perception and proved my assumptions wrong.||The hotel’s landscape is beautifully maintained, with groundskeepers out like clockwork every morning, ensuring everything looks pristine. Even though the beach access is shared with the public, I never saw a single piece of trash, cigarette butt, or anything out of place. The cleanliness is impressive.||One of the most important things to note was that the beds were actually COMFORTABLE!!! Having a comfy bed with clean sheets is a non-negotiable for me and my number one priority. I cannot believe I am saying this, BUT, the Days Inn did not disappoint (at least not this one). Considering its beachfront location, I was pleasantly surprised that there was no damp or musty smell. The rooms smelled fresh and were impeccably cleaned every day. Despite my best efforts to keep the sand on the beach, remnants inevitably ended up in my clothes and shoes. Given this, you might expect the floors to be gritty and sandy, but that was never the case. The housekeeper for room #205 did such an outstanding job that I could walk around barefoot without ever feeling a trace of sand.||Don’t get me wrong, my stay wasn't without hiccups; I originally stayed in room #117 but had to be moved due to a significant ant problem. When I mentioned it to the front desk, not to complain but to request pest control, the woman immediately heard the concern in my voice and offered to change my room. I was absolutely delighted with this thoughtful and prompt response. The customer service was exceptional, and I felt genuinely cared for.||The hotel offers a complimentary "breakfast," which includes water, yogurt, oatmeal packs, prepackaged muffins and danishes, and a small assortment of fresh fruits like oranges, apples, and bananas. It's simple and very basic.||The rooms are VERY small, and I can't imagine how a family with kids would manage. With just myself and two suitcases, it felt quite “snug”. The shower is “cozy”, to say it nicely, but it’s functional. Let me say it again for folx in the back, the rooms ARE SMALL! ||All the staff members were friendly and helpful, BUT…BUT…BUT…I would be remiss if I didn’t acknowledge the MOST EXCEPTIONAL SERVICE, I received DAILY from KAOLANI. She is AMAZING and epitomizes excellent customer service!!!!! 100%! She made me feel at home, greeting me by name every morning and made me feel like she genuinely caring about my stay. She offered local insights and was always ready to assist with anything I needed. I'm not usually a hugger, but she was so fantastic that I asked if I could give her a hug before I left. As someone who stays in many hotels for work, I can honestly say that Kaolani provided THE BEST customer service I've ever experienced (and I’ve been to DR, Australia, Trinidad and Tobago, Africa, Thailand, Greece, Dubai, and many other international places). I’ve come across some “nice” people and have experience some “good customer service” BUT never have I had the “Kaolani experience” …yes, It should be trademarked! She IS AMAZING and a great representative for Days Inn. If I could have her on my team in Boston, I would have absolutely offered her a job immediately!! Hold on tight to her!! She’s not replaceable and her professionalism and knowledge is rare now a days. ||Overall, my stay at the Days Inn was wonderful. Despite my initial apprehensions about staying at a Days Inn, this hotel proved to be the opposite of what I expected. The exceptional service, particularly from Kaolani, made this an enjoyable trip. I highly recommend this hotel for its location, FREE parking, clean/ comfortable accommodation, and outstanding...

A Gem on the Beach with Exceptional Service This Days Inn is in South Maui located on the border between Kihei and Wailea. It is LITERALLY right on the beach. The location did not disappoint. Close to luxury shopping and dining (Wailea side) and food trucks and casual/beachy restaurants and ABC stores (Kihei side). The hotel’s landscape is beautifully maintained, with groundskeepers out like clockwork every morning, ensuring everything looks pristine. One of the most important things to note was that the beds were COMFORTABLE!!! Having a comfy bed with clean sheets and pillowcases is a non-negotiable for me and my number one priority. This he Days Inn did not disappoint. Considering its beachfront location, I was pleasantly surprised that there was no damp or musty smell. The rooms smelled fresh and were impeccably cleaned every day. Despite my best efforts to keep the sand on the beach, remnants inevitably ended up in my clothes and shoes. Given this, you might expect the floors to be gritty and sandy, but that was never the case. The housekeeper for room #205 did such an OUTSTANDING job. I appreciated being able to walk around my room barefoot without ever feeling a trace of sand. Don’t get me wrong, my stay wasn't without hiccups; I originally stayed in room #117 but had to be moved due to a significant ant problem. When I mentioned it to the front desk, not to complain but to request pest control, the woman immediately heard the concern in my voice and offered to change my room. I was absolutely delighted with this thoughtful and prompt response. The customer service was exceptional, and I felt genuinely cared for. The hotel offers a complimentary "breakfast," which includes water, yogurt, oatmeal packs, prepackaged muffins and danishes, and a small assortment of fresh fruits like oranges, apples, and bananas. It's simple and very basic. The rooms are VERY small, and I can't imagine how a family with kids would manage. With just myself and two suitcases, it felt quite “snug”. The shower is “cozy”, to say it nicely, but it’s functional. Let me say it again for folx in the back, the rooms ARE SMALL! All the staff members were friendly and helpful, BUT…BUT…BUT…I would be remiss if I didn’t acknowledge the MOST EXCEPTIONAL SERVICE, I received DAILY from KAOLANI. She is AMAZING and epitomizes excellent customer service!!!!! 100%! She made me feel at home, greeting me by name every morning and made me feel like she genuinely cared about my stay. She offered local insights and was always ready to assist with anything I needed. As someone who stays in many hotels for work, I can honestly say that Kaolani provided THE BEST customer service I've ever experienced. I’ve come across some “nice” people and have experience some “good customer service” BUT never have I had the “Kaolani experience” …yes, It should be trademarked! She IS AMAZING and a great representative for Days Inn. If I could have her on my team in Boston, I would have absolutely offered her a job immediately!! Hold on tight to her!! She’s not replaceable and her professionalism and knowledge is rare. Overall, my stay at the Days Inn was wonderful. Despite my initial apprehensions about staying at a Days Inn, this hotel proved to be the opposite of what I expected. The exceptional service made this an enjoyable trip. I highly recommend this hotel for its location, FREE parking, clean/ comfortable accommodation, and outstanding customer service….and of course the...

Overall a good experience. However, they did lose some points right off the bat.

The bad:

BE WARNED: a major credit card is required to check in to the room. DEBIT IS NOT ACCEPTED. This would have been nice to know when we booked 4 months prior but it was not stated anywhere. The only thing that was said was "credit card required." We then had to call a relative because we don't actually own a regular credit card (only debit) who lived 5 timezones away. They then wanted said person to fill out a credit card authorization form with no way of printing said form. They were nice enough to fill it out over the phone, however. We also were not the only ones with this issue, even at the time we were checking in. There was another couple who had the exact same issue.

There is no elevator. Keep that in mind if you have back problems and have heavy luggage.

The shower can be inconsistent. Similar to two people trying to use hot water at the same time in a regular house. It will go from a good temp to freezing cold and back.

The overblown/take it how you want:

I've seen reviews saying this place had "paper thin walls." I actually found the opposite. The only time noise was an issue was when someone was directly outside or near the door. I had absolutely no issues hearing anyone in any other room unless their room door was wide open.

The rooms are small, yes. However I found they still had plenty of room. We had a one bedroom for two people and still had room for two suitcases to sit comfortably. Plus, more often than not we were exploring Maui, not sitting in the hotel room. The pillows were a little firmer than most hotels, but I like that so it was a non-issue for me.

The AC is quiet, however does very little to reduce humidity and can take a little bit to learn with no instruction manual.

Also, if you're like me and you leave the "do not disturb" sign hanging as a sign you don't want the room cleaned, they will ignore it. I do find they will knock first (this was the only time they actually didn't clean the room, at my request), however if you are not there to answer, they will go in anyway.

The good:

The staff was very friendly and overall very helpful. I felt the rooms were very clean and up to date. I was also a fan of the entire thing being solar powered. That was very nice when a storm blew through and we didn't lose power at all when others did.

The hotel is also very close to some good restaurants. There is also one nearby (in the parking lot), however it was a little expensive for my taste so I did not try it. (They had valet parking so, that kind of expensive).

Overall, I'd probably stay there again. Just remember the credit...