I am in absolut disbelief of the hidden quality of air and living conditions my family and I were subjected to by Suburban Extended Stay at 1125 Dr. Martin Luther King Jr. Blvd, Melbourne, FL 32901. My family and I have been forced to stay in hotels like many other families in America right now until we can find a new home to rent. With this said we are already in a very stressful situation and this 8 night stay made an alreay difficult time much worse! First of all the room we were in had roaches that we did not notice till we were about to check out Ewwwwww. Secondly the carpets were so dirty and disgusting it made our feet black. We could not walk without shoes on! Third of all and most concerning was that AC unit and the air quality it produced!( Ill add photos if possible) Let me paint you a picture. After about 3 days of staying in this hotel, my fiance my 2 yr old and myself started to feel a bit under the weather as if we were catching a cold. We thought nothing of it as my children attended day care and bring sickness home sometimes. But after a few more days we started to notice my 2yr old was starting to have labored breathing and had a severe feaver that wasnt going away. So, we took our baby to the Dr. To which she did everything she could to keep him from being hospitalized. She ran the Covid test RSV test and comon flu test and it came back negative for 2 days. My son was very close to being hospitalized but his DR. Was amazing and kept his symptoms from worsening. It wasnt until we checked out and moved to a much nicer hotel that his symptoms vanished! On top of that my 4 month old began having breathing issues and had conjunctivitis from these conditions to which she is still fighting off as she is to young to take most meds! Now after several rude and dismissive conversations with the establishment I contacted Choice hotels to try and get full compensation for these horrifying conditions and the stress this put on my very young children and all they offered was apologies and $125 of the $900 I spent. I still have not received my deposit either and its been about a week. The owner of this specific location has several bad reviews with what looks like little to no resolutions to the issues. It is blatantly obvious that the owner has no concern with the well-being of his patrons or the health of children and should have is franchise rights stripped by choice and the building needs to be condemned! I hope no one has to be subjected to the unacceptable living conditions of this poor excuse of a hotel ever again. All I wanted was to be fully compensated for my stay but now Im forced to contact all regulatory agencies to report these health violations and I'm sure other violations hidden in this disgusting place. If your thinking about staying in a Choice hotel I would highly recommend reconsidering another option as it does not seem the owner of the location I stayed in or the Choice hotel company it self even care about their customers or the well-being...
Read moreI'd like to start with the arrival of my reservation. I wasn't sure to stay or not. It was rudeness instantly and so dark throughout the hallways' . Mind you it's my sister and I. we get unpacked and || as we're going outside there are people sleeping in the hallway in front of the elevator not counting the drug addicts nodding out in the laundry room. We let the staff know. Got outside to take a walk. Boy that wasn't a good choice. Immediately was approached asking if we needed anything? Drugs, money to touch you.. sex and drunks in the freaking parking lot . we walked to the dock where there were people bent over the rails having sex. yikes. Mind you on the way back in you didn't have to use your card the door came wright open. Also let staff know that as well . The answer was yeah it's like that for awhile due to the Mexicans they replied. Mind you this is our 1st day. oh it continues. There was a lady who they evicted she had her 2 daughters one needed food so she could take her medication so my sister bought them pizza. || The manager omg he says if your with them I'm going to kick yal out or pay 50 to sit in the lobby. Let them sit in the lobby till there family members got there to rescue them .? What? so he makes them go to parking lot . The baby with issues ends up falling hitting her head. immediately we called the ambulance. They admitted her quickly. The mother and other baby couldn't go with in the ambulance. I let her and her youngest take my vehicle means there was no room in my vehicle due to the family and I and my sister's belongings. It was all about the money to them. We decided to leave on the 2nd day. Ok says the lady @ the desk as long its before 12. We packed and got to the desk before noon. So all is good says the lady after chuckling after we told her why we were leaving. When called about the 300 that was promised to go into account. Nope still waiting and the Mgr is making us pay for a day that we wasn't even there due to the lady and her kids.. Which they didn't even make it to our room. But they let people sleep in the halllways and stairs. This place haunts me. Please pay an extra 20 for the Hilton. || If not be safe....
Read moreWhat a difference it makes when travelling up to Central Florida I had no problems with this extended stay hotel at all period it is Irish dyes as an extended stay because it does have kitchen amenities period I had asked to my reservations karma I use hotels.com karma for a quiet room that is away from elevators and other people and the accommodating my request! So I'm very happy with people that read the information and the reservation and actually a comedy you period so so to all the people working there karma including the front staff karma kudos to you for doing an exemplary job period outstanding! The room itself was a nice room period it was smaller than others, but let me tell you I had an awesome air conditioning that made the very little noise period it was controlled by a wall mounted thermostat karma also take a shower and a very nice and accommodating shower cereal I had elite check in karma person that I believe karma and all I can tell you is that that I could hear nothing in the hallway is period this is an older building, because I can hear my footsteps every time I walked so I knew that the people below me could also hear it so I tried to tread lightly period but you know how it is karma sometimes you walk to the hallways and you hear a lot of weird stuff coming from the rooms period that did not happen here the suburban extended stay Hotel period I was not interrupted at all, I did not hear any crazy screaming, I just had a very good night sleep karma they have excellent quality mattresses with high quality crisp linens. So that was nice to see period. Well well well, while I'll a Google assistant prompt that suddenly appeared that one me too to allow Google to use previous Google Voice snippets karma most likely from my Google Pixel 6 phone commerce as I have no problems with that when using Google voice to text analogy period period period but as you can see that didn't...
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