Starbucks — Restaurant in Melbourne

The customer service at this location is the worst. I don't know why I try and stop there. I think I hope it will get better. Last time through the drive through I asked if the foam on my cold brew could be a little extra thick and they rudely told me they are not allowed that they have a recipe and can't stray. I only wanted it extra foamy. For $7 a coffee, politely asking for a few extra seconds in the frother shouldn't be a big deal and isn't at any other Starbucks. I left with no coffee and took that money to another Starbucks and gave them a very generous tip just for being accommodating and friendly. I...

Today the manager Micheal informed me that my USUAL drink of a strawberry refresher, no ice no water was not allowed because they don't sell only product and tried handing me a half of cup of the refresher. The company started charging extra for drinks that are ordered this way, which I'm fine with, and receive my full cup since I pay extra. Today I guess that wasn't allowed. I order this exact drink 3 times a week regularly. I just drove to the New Haven location and didn't...

Miranda has no business being a supervisor. Bad attitude. I asked for a simple printed receipt for my mobile order which I do not want to print at home. Tge gentleman supervisor that works here has helped me instantly and friendly no problems. Miranda says, “No, we cannot print receipts for mobile orders!” I have only received about 10 receipts for the sam order from the...