Church Landing at Mill Falls — Hotel in Meredith

the stay was better after we were able to switch rooms, but the service surrounding all our issues was horrendous and enough to make us and any friend we told about the situation (asking if i was being dramtic or not) to not want to stay there. it was a great central location with nice veiws and easy access to everything and a cute little beach, and if i was staying for one night it wouldnt be an issue. ||church landing is supposed to be the luxury hotel according to the website, but it was no where close to relaxing or luxuirious. moldy rooms, false advertising, dogs and chilidren in the room next to us making noise, terrible service, and SO much money that was wasted. again, trying not to be dramatic but the whole thing with the hotel pretty much ruined our trip. and i dont think the room that we moved into was worth the money we were charged for it on any occasion, let alone after everything we had gone through. || booked and paid fully for a lodge king (about 2600$ for the length of our stay) in october for a july trip. got there and the room was nothing like it said on line, our room uprgrades didn't come until ater i called and hours later, the jacuzzi in our room kept turning on every half hour for three hours with no water in it, we had no outdoor acess, AND THERE WAS MOLD IN OUR ROOM. everyt time we called about our issues, we were brushed off and told there was nothing available. it wasnt until they realized we were staying for 5 days isntead of one that they starting helping us. we were told multiple times people would come check out our room and they didnt and then i was told a manger would call me and they never did. the morning of check out we packed up or stufff and went to get breakfast but coming back for all our food and drinks so they wouldnt sit in the car too long, we came back to the room around 930 (checkout at 11) and houskeeping had turned over the room and thrown away all our food and beverages becuase they were told the room was vacant even though we had not check out and our key cards still had access to the rooms, so we lost about $150 there and "there was nothign that could be done about it". |i ended up getting a 500$ refund but that was just for the difference of price betweent the two rooms, not for any sort of trouble. i also didn't even get the full 500 becuase even though i have a receipt that says i paid in full and my balnce due was $0, apparently a restort fee of 165 was not included in that. the manager on the day of checkout was giving me so much attitude when i was just trying to understand why i have something that says $0 owed but now have to pay money that is being taken out of a refund for issues they caused. so i still basically had to pay full price even though we did not stay in a room that the feautres we...

the stay was better after we were able to switch rooms, but the service surrounding all our issues was horrendous and enough to make us and any friend we told about the situation (asking if i was being dramtic or not) to not want to stay there. it was a great central location with nice veiws and easy access to everything and a cute little beach, and if i was staying for one night it wouldnt be an issue.

church landing is supposed to be the luxury hotel according to the website, but it was no where close to relaxing or luxuirious. moldy rooms, false advertising, dogs and chilidren in the room next to us making noise, terrible service, and SO much money that was wasted. again, trying not to be dramatic but the whole thing with the hotel pretty much ruined our trip. and i dont think the room that we moved into was worth the money we were charged for it on any occasion, let alone after everything we had gone through.

booked and paid fully for a lodge king (about 2600$ for the length of our stay) in october for a july trip. got there and the room was nothing like it said on line, our room uprgrades didn't come until ater i called and hours later, the jacuzzi in our room kept turning on every half hour for three hours with no water in it, we had no outdoor acess, AND THERE WAS MOLD IN OUR ROOM. everyt time we called about our issues, we were brushed off and told there was nothing available. it wasnt until they realized we were staying for 5 days isntead of one that they starting helping us. we were told multiple times people would come check out our room and they didnt and then i was told a manger would call me and they never did. the morning of check out we packed up or stufff and went to get breakfast but coming back for all our food and drinks so they wouldnt sit in the car too long, we came back to the room around 930 (checkout at 11) and houskeeping had turned over the room and thrown away all our food and beverages becuase they were told the room was vacant even though we had not check out and our key cards still had access to the rooms, so we lost about $150 there and "there was nothign that could be done about it". i ended up getting a 500$ refund but that was just for the difference of price betweent the two rooms, not for any sort of trouble. i also didn't even get the full 500 becuase even though i have a receipt that says i paid in full and my balnce due was $0, apparently a restort fee of 165 was not included in that. the manager on the day of checkout was giving me so much attitude when i was just trying to understand why i have something that says $0 owed but now have to pay money that is being taken out of a refund for issues they caused. so i still basically had to pay full price even though we did not stay in a room that the feautres we...

We stayed at the Church Landing At Mills Falls for 3 nights the week of July 4th and we were very pleased. Our room was a Deluxe Lakeview King Suite. Pros:

1. The room: It was an end unit on the top floor overlooking the lake. It was quite large, running from the front of the building to the back. As you enter the room there is a hallway. Follow that to the left and it opens to a living area with a king bed, a couch, desk, TV and fireplace. There is a very nice, private, balcony overlooking the grounds and the lake. Coming back up the hall, there is a separate bedroom with a double bed, dresser and TV. At the far-right end of the hall is the large bathroom. The beds were quite comfortable, and the room was very quiet.
2. The location: The hotel is directly on the lake so relaxing on the balcony is very pleasant. It is within walking distance of numerous shops and restaurants and there is even a grocery store within walking distance. This is a great spot for those that like to walk. Being centrally located in NH, it is also within a short drive of some nice hikes and nature activities.
3. The hotel itself: The front desk staff is very friendly and professional. The layout of the building is nice as there is a large lobby (with a very cool library off to one side) and the spa and pool etc. are down a level along with several function rooms. Upon check-in, they provide you with some great printed materials. These describe the activities that are available on site, (They have kayaks and paddle boards available just as an example) and in the area. This is a nice change as most hotels these days provide very little, if any, helpful printed material. We were contacted a couple of times (via text) during our stay to ensure that everything was to our liking. We found this to be a nice touch. Cons:
4. The room needed some updating. You could tell it has been a while since the last renovation. The carpeting was drab and worn in some spots. The bathroom, although large in size, had one small sink with a small vanity. The area of the vanity wasn’t sufficient to hold the toiletries for a family of three.
5. There is no microwave. This would have been good to have to warm up leftovers brought back from the local restaurants. The small fridge that is in the room could use an upgrade as well. It was set as high as it could go, but barely kept the contents cold.
6. The view of the lake is somewhat obstructed by trees. The trees add to the natural beauty of the surroundings, so they are not detrimental per se. It’s just that they do impede the lake view from this room. In summary, we had a great time, and we will not hesitate to come back to this...