Country Inn & Suites by Radisson, Milwaukee Airport, WI — Hotel in Milwaukee

I’m a breakfast man, always have been. Most important meal of the day? I’ve read that and hold it as truth and, thus far, nothing has taken place in my life to sway me into thinking differently. That being said, one fateful day I just so happened to be meandering through the wooded area due East of the Country I & S and who did I have a chance encounter with? None other than storied local legend, Daffodil Dan! It was apparent through his numerous extravagant hand gestures and his unmistakable excitability of speech that Dan had some important insight he was trying to convey, but for the life of me, the substance of his lightning-like verbal utterances eluded me. It wasn’t just the machine gun swiftness of delivery that made his garbled voice and the words he spoke so frustrating to comprehend, no, I was certain that he was actually speaking in a foreign tongue the likes of which I knew not. It seemed to resemble Klingon in subtle ways but with an unusual grunting intonation that evoked images of knuckle-dragging Neanderthal men in the verbal atrocities of testosterone-heightened machismo. It was at this point that I decided that the only way I was going to take away anything from this unexpected moment was through the use of another kind of language or expression. Being the creative problem solving master that I have always been regarded as, the next step arrived in my mind instantly, and, raising one arm in a sort of “just one sec” type gesture, I knelt down and began to rummage through the contents of my hobo bindle. It was just then that ol’ Dan finally saw fit to bring his strange speaking to a halt, and the sudden quietude that it produced was so welcomed and peaceful that I had occasion to remark inwardly that silence truly IS golden. I think Dan picked up on the beauty of the sensation as well. He stood there staring at the freshly risen Sun and stared dead at it the way a lusty new lover stares at the view from behind as their new love stands naked before them. Despite the crisp and powerful atmosphere of the moment, curiosity reared its head within me, and I broke the enchanted silence by handing Dan a drawing book opened to blank page and an orange gel pen of some variety that had been readily available for me to offer. Taking the two items, he seemed to know exactly what I intended for him to do and he said down, then, on a nearby stump suitable for such things and set to work drawing what I could only hope was a coherent visual representation of his aforementioned and oddly inadequate vocalizations. Seconds turned into minutes and minutes soon gave way to more minutes yet, and it was at this point that I realized just how extraordinary hungry I had become. I was famished and it felt as though my last meal was not hours, but days ago! Perhaps sensing my dwindling patience, Dan abruptly stopped. Then, adding two minor flourishes, he sheepishly handed both the tablet and the pen to me without meeting my eyes. Immediately, I found myself spellbound by his artistic rendering, and by the time I looked up from it to joyously shower Daffodil Dan with praise, I saw that he had vanished. Now whether or not he’d made so much as a tiny sound at all when he escaped I cannot accurately tell you, but what I knew for certain was that he was gone and lord only knows when, where, or even IF, I will ever see that charming, incredible creature again, but if ever I do, I shall shower him lovingly wish praise for his artistic talent. He not only drew a gorgeous scene, it also served a pragmatic purpose and through viewing this masterpiece I was able to understand his hitherto elusive message. It was to mark the beginning day of my (now many, strategically positioned) morning breakfast pilgrimages to three different hotels’ breakfast offerings and the nutritional sustenance and pleasant exchanges of trivial nonsense it has brought into my life, well, no price can be placed on such noble things nor should there be! Thank you, Daffodil Dan, for revealing this information to me. Thank you, dear Father Sun, for your...

I would NOT recommend staying at this hotel. I don't usually write reviews but there were so many problems, I would like to save others the aggravation. I was traveling with my family with two young children. First, we were in town for a vacation with other family members (who stayed at another hotel). We stopped at the hotel between activities to check-in at 1pm (check-in time was 3pm). We just wanted to drop off items and rest for an hour before our next activity. The woman working behind the desk Saturday and Sunday from 7-3pm was extremely rude. She said they DON'T do early check-in and they hadn't even started cleaning the rooms. I think she just wanted a break from noon to 3pm because no one even came to the front desk for awhile until another employee saw me standing there and got her. I could hear her and a few other people just chatting in the back office. She and the others couldn't be bothered to help clean rooms or check people in. We left and came back to check-in after our activities with family around 8pm. The girl who worked Saturday and Sunday (3-11pm) was very nice and helpful. Second, the room was very old and dirty. There were stains on the walls and the furniture was dirty and falling apart. I ended up cleaning the walls, light switches, door handles and counters before we could do anything. This was upsetting after we couldn't get an early check-in because they were "cleaning" the rooms. Third, there was loud music playing from 11-1am. It woke up my husband and I. I finally contacted someone at the front desk around 1am and then it stopped. Fourth, breakfast on Sunday morning went until 10am. We went down at 9:30am and there was very little left out. There was cold cereal, oranges, waffles, English muffins, a few scrambled eggs (enough for one person) and oatmeal packets. The person working in the breakfast area again seemed like he couldn't be bothered. He was walking around with his coffee (which made it hard for him to do any work). He also finally put out mini bagels and bread when he wanted to sit down and eat breakfast. Then, to top it off, the coffee was empty when my husband went to get a cup. The employee made sure there was enough for himself but not anyone who was staying at the hotel. Fifth, my kids went swimming on Sunday morning. There were no towels at the pool so I went to the front desk. It was around 11am and people were checking out. I waited for the person talking with the front desk woman to be done then I quickly asked for two pool towels. She acted annoyed again. She said, "can you wait?" Then, she asked, "are there no towels in the pool area?" I said no. She said that she would send someone over with towels. I went back to the pool area with my kids and waited about five minutes. No one brought towels and my daughter was screaming and crying. I ended up leaving the pool area with two dripping...

FOLLOW UP FROM RESPONSE (NO DEPOSIT BACK)

Thank you for your response, but I need to address some serious concerns.

I informed the front desk clerk of my pronouns at check-in; however, the manager dismissed this information and repeatedly referred to me using the incorrect pronoun without acknowledging my preference or offering an apology. I apologize for any confusion on my part, but I felt disrespected by the lack of acknowledgment regarding my stated pronouns.

Additionally, my refund for the room stay was returned BY BOOKING AGENCY, but I have not received my $100 deposit FROM HOTEL, which I was informed would be refunded in 2 to 3 days due to having a major bank BY FRONT DESK CLERK. It has now been longer than expected, and I still do not see those funds reflected in my account.

I also did not receive the linens I requested for the room, which contributed to my dissatisfaction. I felt I was treated disrespectfully when all I wanted was a clean room and adequate service.

I hope we can address these issues satisfactorily. Thank you.

ORIGINAL REVIEW

I didn’t receive my deposit back, even though the room was cleared and approved for the refund.

My experience at the Country Inn was absolutely appalling. From the moment I arrived, the front desk clerk was rude and dismissive during check-in. Once I got to my room, it was filthy—food crumbs everywhere and dirty linens still on the bed. Disgusted, I went back to the office to request clean linens, only to be told by the front desk clerk that they couldn’t provide any! When I asked for a refund, he rudely informed me that I had to handle it with the booking agency. I then asked to speak to a manager, and he flat-out lied, claiming there was no manager on site.

After discussing the situation with my partner, he went to the office, only to find out the manager was there the entire time. When I went back to confront them about being lied to, I was accused of being homophobic—a baseless and deeply offensive accusation, especially as I am non-binary myself. Despite this blatant mistreatment, I never received any apology.

To make matters worse, it’s been days, and I still haven’t gotten back my $100 deposit, which I was told would be refunded at check-out. It seems this hotel has a history of not refunding deposits, which is incredibly concerning and unethical. I strongly urge others to avoid this place at all costs—this level of dishonesty and lack of professionalism is...