KC Maker Studio and Fabrics — Hotel in Mission

Amendment post: I showed them my receipt and it said nothing about a cancellation policy anywhere. I purchased it online. Perhaps that’s why. But they still would not refund the money. And that’s fine. I haven’t gone back since. All the best to them.

This place is absolutely beautiful. BUT I'm posting to warn anyone who might be interested in taking a class here.

Two days before the event, I've had to cancel because of an unexpected medical appointment.

Nowhere on my receipt or email confirmation did it state that I had to cancel an ENTIRE week in advance.

I was told their class page states their policy. As of right now it's nowhere to be seen. How would I as a customer know this? Why would I scroll down to an obscure part of their page if the class I want isn't there.

This is not a shrewd way to treat customers. You have taken my $45. (For a class in which I had to bring all of my own supplies.) But you're losing out on the hundreds I would have spent on you going forward.

Only take a class here if you're willing to lose your money. They would not even offer...

Good selection of fabrics. I was there August 30, 2025. There was a quilt on display that I asked an employee about, wondering if there was a kit available. She told me no, after looking around the display and in the stock room. I then asked if they had a pattern for the quilt. While they were looking, the first employee called another employee to see what the quilt was called. During this time, I gathered fabrics they used in the sample and headed to the front. As soon as the fabric I chose was cut, the first employee came out of the store room holding a kit of the quilt I asked about. Turns out, the employee who was at first unable to find anything was a manager, and because the fabric was cut off the bolt, I was forced to pay for it. Poor poor people skills, poor customer service. I have made many trips to kc makers and have spent lots of money. Unfortunately, my return visits will be rare...

I met Patti when I signed up for a T-Shirt Quilting Class. I learned so much from this class and Patti offered all her help for me to continue and finish my project. I continued to come on Monday Sewcial and loved it! I have several new friends and even joined the Monthly Strip Club. It has been so rewarding for me. I have made several new small quilts under Patti's direction and it has been truely a wonderful experience. Patti is a wonderful teacher! I look forward every week for new things to learn with my new friends. Highly...