Game X Change Of Muskogee — Local services in Muskogee

5-6-24 Current store manager is a joke would like to report him to someone higher up. Purchased 3 n64 controllers for $62 dollars and the joy sticks were super stiff and squeaky so I called ab a return/refund store manager said I had to have a receipt for him to do anything and I had purchased them 3 days prior but that’s not the issue I found the receipt and brought them back but I was greeted with a manager who instantly had an attitude and started to be rude and wanted to argue about how he’s supposed to swap them out for another one but they’re all junk and there wasn’t any more n64 contollers on display and he tried to argue with me I was completely confused on what what’s going on and what the huge problem was he proceeded to tell me to leave as his employee has my ID accepting the return for credit and he was so mad he stormed off towards the back cause he acted as if he wanted to scream or fight me so I asked the employee for his name and she got rude and said his name is store manager so I asked again and she said James so I wouldn’t believe that…. I love game exchange and have done tons of business with them for years but this isn’t how you treat...

TLDR: pricing inaccuracies, extremely rude employees, knowingly selling fake games.

Noted a $15 game priced at $200. Asked the 2 girls working and they were griping because i interrupted their phone time. Said they could only buy it in CIB and somebody screwed up and they put it back. (Dbz legacy of goku gba)

Few minutes later i asked to look at an expensive N64 cart in the glass case and again the 2 girls were huffing and giving attitude about having to get up. One of the games i was looking at was a counterfeit cart (international superstar soccer 2000) this was an $80 cartridge. I showed the girl why i thought it was fake and she goes "Yeah well i already know that. I wasnt the one who bought it in" and got really snappy as if i was accusing her of trying to pull a fast one on somebody. But to my suprise she just rolled her eyes and put it right back in the case AFTER AGREEING THAT IT WAS A FAKE!!!! I can get past the horrid customer service but beware. There are employees here who will knowingly sell fakes. Check your carts. They do have repros but this was not marked as such and being sold at a real cart price....

Would leave 0 stars if i could. Me and my boyfriend bought nintendo 64 controllers, the controllers were extremely stiff and when you moved the joysticks they squeaked extremely loud so we found the receipt and took them back to return them. When we got to the store the manager had an attitude with us as soon as we walked in the door. He was very unprofessional, and just extremely rude from the beginning of the interaction. The other employee was a woman and she was unprofessional too. We asked what the managers name was, she said his name was store manager, and when we said thats not his name then she said that his name was James. but I’m not sure if that was really his name. Wouldn’t recommend doing any sort of business with...