Mattress Firm Clearance Center Bruckner Blvd — Hotel in New York

I needed a new mattress and have passed by this branch for decades now, but never walked in. Most of the staff in the store seemed concentrated on their work and the associate helping us provided options for the type beds my spouse and I were looking for. Besides the first few letdowns, the quality of the beds were relatively impressive, but we soon realized they were pretty pricey. He was informing us about their mattress deals up until my spouse began contemplating getting a full size bed, to which he instantly began spewing out deals for everything from frames and box springs to $140 pillows and $50 sheets. I had told the associate that we would have to make arrangements if we were to get a full bed, our main concern being furniture arrangement or the possibility of having to discard a piece. However he seemed to get ahead of himself and continued telling us about their deals and payment plans, as if we gave him the promise to go strictly Sleepy's shopping. We told him we'd keep our options in mind, implying we would be leaving; we had no intentions of buying immediately. His mood shifted to disappointment and before letting us go, he pulled out his last card: his manager. Even though the manager had informed us more and gave us information on their deals for when we leave, they both wouldn't stop repeating, even after we started to walk away, "Is there any way we can get you to make a deal today??". Suddenly the manager began pressuring me to make a deposit on it. Their argument was that it’s too big of a trip to make again when we live close by, in twenty degree weather when it was fourty-five, and reasoning that they're the mattress professionals which was hard to grasp hearing this from professional looking employees. I had felt before this facade that I was actually going to go home and look at my options, because I'm not looking into mattress options in one store only, and they held a fair advantage with my other options, but after how it felt trying to get out of there as professionally as possible, they lost themselves as an...

The customer service, knowledge, and straight up and down, genuinely great personality of Manny and Aris made purchasing my new mattress such a pleasant experience that my partner and I felt like we found new friends! On a serious note, Manny helped us pick a mattress, get access to the right amount of financing and changed our perception of mattress buying as a whole. We came to buy a mattress after a terrible experience at PC Richards. We bought a mattress at PC Richards and the mattress that was eventually delivery WAS NOT the one we selected. PC Richards told us that we couldnt return it and insisted that the mattress was the same. They told us that their mattresses are refrigerated and thats why the mattress is way harder that the matress we tested in the store.

Manny and Aris and Mattress Firm helped us find a replacement and provided assurance that if we are unhappy, we can return it.

Peace of mind, great people, and a great bed. If you need to buy a mattress, come here.

Thank you...

Sleepy's now turned Mattress Firm locationed at 1903 Bruckner Blvd Bronx, NY 10472 United States, is well lit, clean, and accessible to the main bus line. I called in earlier in the day to find out if the mattress sales was still going on. I spoke to a lovley salesperson name Bertha. She informed that most of the mattresses on sale have been sold but to come in to look at some new ones that would be affordable. I came in with my grandfather and upon arriving we was greeted by Bertha who was very understanding. She was very helpful, patience, explained the product, and made sure that it was the right fit for my grandfather. She made buying a new mattress fun and entertaining. Overall it was an excellent experience and I recommend it to any who is in the market for a new bed to come to this location and ask for Bertha you won't be disappointed with her services.

"I wish they had more ratings stars cause I would give it ten stars, five for the the store and five stars to the salesperson...