Hampton Inn & Suites Parkersburg Downtown — Hotel in Parkersburg

Everything from the 3a.m. check-in (driving 8 hours from Chicago) to check-out I have never been on site a property as professional and as accommodating as this hotel. I am a business traveler as well as big vacationer. I would personally like to thank the staff for their kind hospitality and extreme care. ||Having been to over 100 hotels/resorts the past 3 years and also being a previous employee to a chain that competes with Hilton properties, it doesn't get any better. From cleanliness, to comfort and care with compassion. We were always greeted, our GSR hit every mark when welcoming us from food, and drinks to information of pool and market centers. This should be a site that corporate considers when retaining employees (for culture) as well as retraining especially (servant leadership and cleanliness standards) GMs! The rooms are extremely clean, hotel-very quiet, best staff you could ask for from Housekeeping to the Front Desk. Everywhere you turn the team and management greets you with a warm smile and goes out of their way to be generous. ||||I want to thank the lady who checked us in from our June 17-18 stay this year. You were amazing, fast, hard-working and so very sweet. Thank you for going out of your way to make sure we got our points and informed us and helped us with a wrong booked date. You are HOSPITALITY at it's finest. We will be referring our colleagues to Hilton properties but especially the property at...

Everything from the 3a.m. check-in (driving 8 hours from Chicago) to check-out I have never been on site a property as professional and as accommodating as this hotel. I am a business traveler as well as big vacationer. I would personally like to thank the staff for their kind hospitality and extreme care. Having been to over 100 hotels/resorts the past 3 years and also being a previous employee to a chain that competes with Hilton properties, it doesn't get any better. From cleanliness, to comfort and care with compassion. We were always greeted, our GSR hit every mark when welcoming us from food, and drinks to information of pool and market centers. This should be a site that corporate considers when retaining employees (for culture) as well as retraining especially (servant leadership and cleanliness standards) GMs! The rooms are extremely clean, hotel-very quiet, best staff you could ask for from Housekeeping to the Front Desk. Everywhere you turn the team and management greets you with a warm smile and goes out of their way to be generous.

I want to thank the lady who checked us in from our June 17-18 stay this year. You were amazing, fast, hard-working and so very sweet. Thank you for going out of your way to make sure we got our points and informed us and helped us with a wrong booked date. You are HOSPITALITY at it's finest. We will be referring our colleagues to Hilton properties but especially the property at...

Excellent experience. Used the app to check in 24 hours ahead of my reservation. We were coming in late and I wanted to be sure we were all set. I was able to request my electronic key and pick my room from the app. I hate being near the traffic pattern of the elevator so chose the furthest away and on the floor I wanted. It gave the option of upgrading my room at that point for a nominal fee as well. We got in late, were able to access the hotel and our room with the electronic key and go directly to our room, but noticed how clean and bright the newly remodeled lobby was. Very welcoming. The room itself was perfect. Clean and quiet. Possibly the best night’s sleep I’ve ever had in a hotel. The bed was very comfortable and due to picking the location, there were no unexpected loud noises from hallway traffic. We almost didn’t choose this hotel because it said it was under renovation. You never know what that means. I see why it has 5 stars. My husband enjoyed breakfast in the morning and said there was a lot to choose from in the buffet. When leaving, the e-checkout was not working and the app requested a stop at the desk. Both people working were very, very friendly and had me smiling on my way out. Overall, possibly the best hotel...