Sleep Number — Hotel in Portage

First of all to the people that complain, you can schedule a time. We didnt and we had absolutely no idea how much time this would take doing it correctly. It's the thing that other than money will be the most important thing. We spent hours not minutes not almost an hour but hours with Carma, sorry if I spelled it wrong, but this is exactly what a retail salesperson used to be, I'm about 55 so I remember. Nothing high pressure at all. So very knowledgable about every model. And yes, we went with the most expensive model with all the bells and whistles but everything and I mean everything was answered. I've bought cars and trucks for 3 times the cost and didnt get this level of service. I dont have the bed yet but I already sleep better knowing its coming. I will definitely update this post after we get the bed. To whoever in corporate you need to take a look at this team. I hate shopping and I hate spending money and I hate sales tactics. This store rocks! And it doesn't take major purchases either, the pet supplies plus in Portage got the same rating as did my car purchase. You need to look at this team and take and learn if you have any...

It's too bad their product is excellent and unique -- otherwise I would never go back to this place. Their salespeople work totally on commission, and they have an ingrained script that is designed to steer you away from their lower-priced models and toward their pricier choices -- and believe me, they can get very pricey! Until I insisted, our sales rep didn't even want to show us their lower-priced models unless we decided the more expensive ones were too expensive for our budget. She also rushed us from model to model and adjustment to adjustment without allowing nearly enough time to really judge comfort. Mattress stores have a sleazy reputation, and this one did nothing to...

"Grandpa Mel" was ABSOLUTELY wonderful. He showed me many options, which was certainly a BIG difference from when I purchased my first Sleep Number bed in 2003, and retiring it as soon as the new one arrives. The expense wasn't as important as the fact that I knew I needed a new bed, but also limited to the size of the base going upstairs and I already knew I couldn't get a queen size base up there. I was EXTREMELY excited to see and know I could STILL get a new Sleep Number bed where the base was split! Thank you so much for ALL you kind work at helping me get a NEW bed Mel!! Mel also recommended a couple wedge pillows to help with the...