Staybridge Suites St George by IHG — Hotel in Saint George

Unsettling Experience with Armed Police Presence

I am currently staying at this hotel and encountered an alarming situation. Armed police officers are consistently present throughout the hotel, including during breakfast, in the lobby, and in the hallways, creating a disconcerting atmosphere.

What's even more concerning is that when I expressed my concerns to the hotel management and requested that they ask the officers to disarm within the hotel. Despite my fear for my safety, I received an uncooperative response from management, with the statement, "That's not gonna happen." Then a staff member went and summoned the police due to my complaints, even though I was not engaging in any illegal activity. I soon found myself surrounded by multiple police officers, some with their hands on their guns, questioning my guest status and attempting to solicit a trespassing complaint from management. I appreciate the hotel's decision not to pursue the trespass, but bringing the police over in the first place escalated the situation unnecessarily. The police went on to threaten me with various charges, call St George Police on me, and said they have thousands of dollars worth of equipment with them and if anything happens to it they will charge me with it.

For those who prefer not to be around armed individuals, especially with children, I recommend inquiring about the presence of the Utah Highway Patrol at this hotel. The situation raises concerns about safety and the overall guest experience.

In summary, I did not feel safe with 8-10 armed officers present in the hotel, and I believe the hotel should require ALL guests to be unarmed at all times when inside the hotel, which is well within the hotels right to do. Adopting this policy will ensure a more secure and comfortable environment...

First, we really appreciated the friendly staff that greeted us. After hours of driving it was incredibly nice to be greeted with a warm smile, friendly chitchat and a willingness to be helpful - THANK YOU!

The Property The property itself was very clean and well maintained. The hallways are well lit and, again, clean. I appreciated that this property has a basketball court and fitness room. There is ample parking and well lit.

The Room The room was well maintained, CLEAN and did not appear dated. All of the lights, A/C and refrigerator were in optimal working conditions. We were able to cast Netflix from our phone to the TV - this function garnered a 'two thumbs up' from my wife. The bed was comfortable and the pillows were definitely several levels above other similar hotels. The couch in our room was spacious and very comfortable. The desk was a standard hotel desk, but it allowed me to work for a while.

Another 'thumbs up' from my wife were the available Dove products; i.e. shampoo, conditioner, body wash and hand lotion. Also, the young ladies cleaning the rooms (2nd floor) were extremely friendly and helpful.

The Location The property is located right off the freeway so it lends itself to an easy ingress/egress. There are several restaurants and gas stations nearby which make it very convenient when traveling in this area. Zion is an approximate one-hour drive; which is not bad at all. Particularly when you consider how beautiful the drive is into Zion.

For families that may need larger stores, there is a Target, TJ Max and Best Buy about a 10-minute drive north of this property.

In short, why stay...

I am currently staying at this hotel and encountered an alarming situation. Armed police officers are consistently present throughout the hotel, including during breakfast, in the lobby, and in the hallways, creating a disconcerting atmosphere.||What's even more concerning is that when I expressed my concerns to the hotel management and requested that they ask the officers to disarm within the hotel. Despite my fear for my safety, I received an uncooperative response from management, with the statement, "That's not gonna happen." Then staff member went and summoned the police due to my complaints, even though I was not engaging in any illegal activity. I soon found myself surrounded by multiple police officers, some with their hands on their guns, questioning my guest status and attempting to solicit a trespassing complaint from management. I appreciate the hotel's decision not to pursue the trespass, but bringing the police over in the first place escalated the situation unnecessarily.||For those who prefer not to be around armed individuals, especially with children, I recommend inquiring about the presence of the Utah Highway Patrol at this hotel. The situation raises concerns about safety and the overall guest experience.||In summary, I do not feel safe with 8-10 armed officers present in the hotel, and I believe the hotel should require ALL guests to be unarmed at all times when inside the hotel, which is well within the hotels right to do. Adopting this policy will ensure a more secure and comfortable environment...