Drury Inn & Suites St. Louis St. Peters — Hotel in Saint Peters

Wow! I have never been in the receiving end of the service that we as a family experienced at this hotel. The attendant that received us, Saen Muilix, was unbelievable. Due to a faux pas on our part, we arrived to the hotel with a confusion about our reservation. Saen did not allow us to sit too long on our error, and immediately made things right for us. With friendly words, and a sincere smile, he allowed the awkwardness of the moment to dissipate into the warmth of the environment, as he handed us our key cards and a bag of goodies. He even chased us down to answer a passing question that I had presented to him (the time the mall closed). It took him some time to find the answer on his phone. Amazing person!

Though the hotel is remodeling on the exterior, it had absolutely no affect on our stay. The breakfast bar had a lot of variety. The rooms were clean, and the beds were comfortable. The workout facility was small, but had all of the essentials (free-weights, treadmill, and an elliptical machine). The pool appeared to be clean and the hot tub in working order (even though we did not use them on our stay).

So, why the four stars instead of five stars? It all boils down to the bathtub. The bottom of the bathtub had a filmy, slippery, mildewed layer of soap scum. It needs someone to get on their hands and knees and give it a good scrub down with Ajax or Soft Scrub with bleach. It took a leap of faith to step into the bathtub. And even after that, I could not place my feet entirely on the slimy surface.

If that would have not been the case, ours would have been a five...

I recently stayed at this Drury Inn, and I must say it was a nice experience, deserving of a five-star rating. Here's why:

Modern Room: The room I was assigned to was reasonably updated. It's clear that the hotel invests in maintaining a contemporary and comfortable atmosphere for its guests. The modern décor and furnishings created a welcoming and aesthetically pleasing environment.

Standard Drury Amenities: The hotel provided all the standard amenities I've come to expect from a Drury Inn. These included a well-maintained pool area, a compact but functional fitness center, and even some meeting spaces for business travelers. It's reassuring to know that Drury consistently offers these amenities across their properties, ensuring a comfortable and convenient stay.

Complimentary Food: I did not partake in the food. It was standard, complimentary hotel fare. I prefer to eat out when I travel unless I am crunched for time.

Comfortable Bedding: While the bed in my room was slightly on the firm and springy side, I found it to be comfortable enough for a good night's sleep. Additionally, I appreciated the variety of pillows provided, each with different levels of firmness. It's a thoughtful touch that allows guests to tailor their sleeping experience to their preferences.

Amenities for Relaxation: The hotel had a pool and hot tub, although I didn't get a chance to use them during my stay. These amenities are great for those looking to unwind after a long day of...

I've been here multiple times and every time I am here and there is a guy at the front desk. He's really nice. Since they are under construction, he makes sure that he tries to accommodate your request and he gives you a little treat bag with a water bottle, snacks and ear plugs because there will be noise. The room they put me in, the refrigerator did not work properly. Wouldn't get cold The food items I had were not staying cold. However, when I check in and there is a woman who checks you in, they are not as accommodating. One of them wears an assistant general manager name tag and she is not accommodating. She does not even ask you if you need ear plugs and she doesn't offer you any as well. The closer you are to the bottom floor, the noisier it is and even though she knew that I was there for business and I needed to get some sleep. She put me close to the noise. When she is there it is a rough night when the guy with the purple hair is there. He is very nice and it's a better night. Consistency is what I would really suggest they try to invest in. Being consistently nice to the guest. I noticed that the women at the front desk are nicer to some people. The service crew at the food area and at the bar are the best. They are what makes the stay better because they are consistently nice. They keep it clean and neat and they are very pleasant and patient . But oh well, maybe that's just how...