Do yourself a favor and spend more money and stay in a nicer place. I’ve stayed in Super 8’s across the country. This wasn’t the worst but it definitely illustrates why Super 8’s have a bad reputation. Obviously not in the best part of town. It’s not close to anything but empty shopping centers. They say newly renovated but it’s the same grimy rusty fixtures and furniture. Lampshades were stained and torn. Our room was dirty. The family that owns the place is apathetic and sloppy. The man who checked us in looked like he had rolled out of bed, and indeed there was a comforter in the chair he was sitting in. The lobby is treated as a living room by the owners. Their personal belongings are on the furniture and it’s not very clean.
When we went in the room, besides the bet being made we didn’t think it had been cleaned. The floor was sandy and sticky. The surfaces had crumbs on them. The bathroom counter had coffee packets opened on it. We pulled down the sheets to check the bed and saw a huge stain on the sheet right by the pillows. We called the owner in and showed the woman owner the stains on the bedsheets, etc. and she said it was fine and didn’t offer to get the sheets changed. She said the cleaning person was new and would come back. The cleaning lady was nice but that doesn’t explain the grime in other places. The fridge was filthy as was the microwave. The lamps didn’t all work. We didn’t dare sit in the chairS as they had stains. We didn’t get a full set of towels (washcloth, floor towel, hand towels, etc.) after asking several times we only got two bath towels. No soap or shampoo. No ice bucket because they use them to catch the condensation from the ac units. We didn’t want to stay after seeing how unclean the room was and after getting dismissed by the owner. The shower head was gross and had mildew and grime all on it. Unfortunately everything else was booked and like I said we have stayed in worse….so it was doable for one night.
In the morning we loaded our car before going to get breakfast and witnessed a man sitting outside cutting his toe and hand nails. When he saw we were going inside for the breakfast he went in the office to set out the bread and waffles WITH the nail clipper in his hand. Totally gross. He didn’t clean or wash his hands. The butter and cream cheese he laid out had not been refrigerated so we didn’t feel it was safe to eat. He took out a “sleeve” of frozen waffles and just laid it ontop the counter then left the office to resume cutting his nails. That plus two loaves of bread (one which he opened with the nail clippers in his hand), stale cereal and Sunny-D was the “breakfast.” We felt only the frozen waffles he hadn’t touched was safe. But we had to go outside and find him to ask for syrup and he just handed us the big counter from under the cabinet. Another guest came in and took the rest of the waffles and we were told there was no more.
It was quiet. The ac and hot water did work. But it was gross, the owners didn’t care and it wasn’t a...
Read moreMy wife and I recently booked a two-night stay at the Super 8 by Wyndham Sarasota Near Siesta Key. Initially, the hotel's exterior and our first impression of the room seemed promising, with a clean and inviting appearance. However, our experience quickly took a turn for the worse. The following morning, we noticed several issues within the room: the door handle cover had fallen off, the smoke detector was hanging by its wires atop the blinds, and the fixtures displayed evident rust, likely from being exposed to the elements. The toilet paper holder had even come loose from the wall.||Furthermore, the condition of the floors was disappointing, as they were deeply scratched and appeared to be exceedingly dirty. We placed a towel on the floor for our kids to dry their feet after using the pool, only to find that the side facing the floor turned completely brown due to its filth. Regrettably, these were not the most distressing aspects of our stay.||The most unsettling incident involved the owner/manager approaching my wife upon our return to the room and accusing her of smoking in the room, despite the fact that no one had been inside during that time. His behavior escalated to the point where he physically confronted my wife, and he even forced his way into our room before eventually leaving upon our request. This encounter left us feeling unsafe and disrespected. To our astonishment, when I confronted the manager about his actions, he informed me that I would be held responsible for room repairs. This was the breaking point for us.||In light of these events, we promptly decided to check out and booked accommodations elsewhere. The manager's lack of apology, disregard for our concerns, and failure to offer a refund or any resolution reinforced our decision. It was disheartening to discover that the level of customer service and room quality were far below what we had initially anticipated. Additionally, the presence of individuals who appeared to be long-term residents further contributed to the unease of our stay.||Considering our overall experience, I strongly advise potential guests to explore other lodging options if at all feasible. The safety and satisfaction of guests appear to be of minimal concern to this hotel, and the incidents we encountered cast significant doubt on the quality of service and...
Read moreMy wife and I recently booked a two-night stay at the Super 8 by Wyndham Sarasota Near Siesta Key. Initially, the hotel's exterior and our first impression of the room seemed promising, with a clean and inviting appearance. However, our experience quickly took a turn for the worse. The following morning, we noticed several issues within the room: the door handle cover had fallen off, the smoke detector was hanging by its wires atop the blinds, and the fixtures displayed evident rust, likely from being exposed to the elements. The toilet paper holder had even come loose from the wall.
Furthermore, the condition of the floors was disappointing, as they were deeply scratched and appeared to be exceedingly dirty. We placed a towel on the floor for our kids to dry their feet after using the pool, only to find that the side facing the floor turned completely brown due to its filth. Regrettably, these were not the most distressing aspects of our stay.
The most unsettling incident involved the owner/manager approaching my wife upon our return to the room and accusing her of smoking in the room, despite the fact that no one had been inside during that time. His behavior escalated to the point where he physically confronted my wife, and he even forced his way into our room before eventually leaving upon our request. This encounter left us feeling unsafe and disrespected. To our astonishment, when I confronted the manager about his actions, he informed me that I would be held responsible for room repairs. This was the breaking point for us.
In light of these events, we promptly decided to check out and booked accommodations elsewhere. The manager's lack of apology, disregard for our concerns, and failure to offer a refund or any resolution reinforced our decision. It was disheartening to discover that the level of customer service and room quality were far below what we had initially anticipated. Additionally, the presence of individuals who appeared to be long-term residents further contributed to the unease of our stay.
Considering our overall experience, I strongly advise potential guests to explore other lodging options if at all feasible. The safety and satisfaction of guests appear to be of minimal concern to this hotel, and the incidents we encountered cast significant doubt on the quality of service and...
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