I don't have high expectations about hotels. I know what I did when I changed the search for Price low-high. I just wanted a cheap room to spend one night in and more along; somehow they couldn't get this right.
It all started out so hopeful. We had a friendly conversation with the front desk associate. Laughing and joking about where we were from and how he was finding America. It really made checking in a fun experience, if it ended there. He gives us a room key and we head down through skinny hallways to find room 111. Opening the room, we faced a relatively clean, if not outdated room. The only thing that stood out is that instead of a window, there was a large plywood board covering the hole in the wall, with cracks of the bright sunshine shining through.
Obviously a hole in the wall is unacceptable, but maybe they weren't aware of the hole, so we carry all our luggage back to the front desk to tell the associate that our room currently did not have a window. He politely apologized, and switched us to room 110. We go back down the narrow hallway with all our luggage, only to find the new room key he issued us doesn't work on the room to 110. Then we head back, with all our luggage, to explain that this key won't work.
At this point, he is very confused, but apologetic. No big deal. He brings the cards and his master copy and we all walk back down the hall to room 110. He can't get the door open with the key he gave us, but uses his key and opens the door. Low and behold a family, some in the process of getting dressed, are in there.
It took them four tries before we were placed in a room that wasn't occupied, in construction, or trashed with beer cans. We spent the first hour carrying our luggage up and down the stairs for each time, the returning to the desk to say that, "Hey, our room doesn't have a window, just a hole in the wall." "There's actually a family of three currently living in the room." "This room is actually covered in beer cans and trashed" before finding the right one.
Then, at eight in the morning the next day, bounty hunters came knocking on our door, pretending to be he police, demanding we open it. Apparently they were looking for someone named "Norman" and were told that this was the room he was us. The names of myself and my partner have no resemblance to the name "Norman." Since check out is at 11, we went back to sleep. Thirty minutes later the cleaning crew tries to come in our room. We get up from bed again explain to them that check out is at 11, and we will be in the room until 10:50. Naturally, the come back at 9:30 and try to enter again.
Spend the extra 10-20 bucks and stay at a different cheap hotel. You...
Read moreMy girlfriend and I was on vacation in California, and chose to stay overnight at the Sand Dollar Inn in Monterey on the road between San Francisco and Los Angeles. They advertise non-smoking rooms and the pictures apparently looked good. ||We were therefore very surprised when we got into the room and it really smelled of smoke in the room. My suspicion is that the smell of smoke remains in the carpeted floor from earlier. We were only going to stay there for one night, so we chose to see it through.||About. at 10 p.m., a group of boys checked into the neighboring room, and they immediately started partying. It involved loud talking/yelling, slamming doors (there were several of the gang who had other rooms in the hotel) and brutal bass that shook the walls. ||We imagined that these had plans to go to a night club, so we tried to ignore it as best as possible. A couple of hours went by without the party calming down, so we tried to knock on the door to get them to calm down. It helped for a few minutes before the party started again. About 01:00 AM I chose to go to the reception to get help. There I met a person who promised to take care of the party. It was quiet for approx. 10-15 minutes before the party started again. Around 2:00 a.m. my patience was wearing thin and I knocked on their door again. It was then quiet for another 10-15 minutes before they turned up the music again. About. at 03:00 I was down at the reception again, but there was no one there. I called repeatedly but no one came. I waited for approx. 10 minutes without getting help.||About. at 4:00 am I knocked on their door again to no avail. The party continued and we stayed up the rest of the night.||After a more or less sleepless night, we chose to leave the motel early in the morning.||This was a very boring experience and the disappointment of the motel and their staff who did not follow up on the complaint and accepted that there was a party going on all night is beyond me. ||It was not pleasant for those who wanted to use the hotel's pool the following day either, as the balcony of the party was just above the pool where several people took the opportunity to vomit.||Do not stay...
Read moreMy girlfriend and I was on vacation in California, and chose to stay overnight at the Sand Dollar Inn in Monterey on the road between San Francisco and Los Angeles. They advertise non-smoking rooms and the pictures apparently looked good.
We were therefore very surprised when we got into the room and it really smelled of smoke in the room. My suspicion is that the smell of smoke remains in the carpeted floor from earlier. We were only going to stay there for one night, so we chose to see it through.
About. at 10 p.m., a group of boys checked into the neighboring room, and they immediately started partying. It involved loud talking/yelling, slamming doors (there were several of the gang who had other rooms in the hotel) and brutal bass that shook the walls.
We imagined that these had plans to go to a night club, so we tried to ignore it as best as possible. A couple of hours went by without the party calming down, so we tried to knock on the door to get them to calm down. It helped for a few minutes before the party started again. About 01:00 AM I chose to go to the reception to get help. There I met a person who promised to take care of the party. It was quiet for approx. 10-15 minutes before the party started again. Around 2:00 a.m. my patience was wearing thin and I knocked on their door again. It was then quiet for another 10-15 minutes before they turned up the music again. About. at 03:00 I was down at the reception again, but there was no one there. I called repeatedly but no one came. I waited for approx. 10 minutes without getting help.
About. at 4:00 am I knocked on their door again to no avail. The party continued and we stayed up the rest of the night.
After a more or less sleepless night, we chose to leave the motel early in the morning.
This was a very boring experience and the disappointment of the motel and their staff who did not follow up on the complaint and accepted that there was a party going on all night is beyond me.
It was not pleasant for those who wanted to use the hotel's pool the following day either, as the balcony of the party was just above the pool where several people took the opportunity to vomit.
Do not stay...
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