La Quinta Inn & Suites by Wyndham Springdale — Hotel in Springdale

Okay, so we arrived in the latter portion of the evening. Discovered that the pool (which we later noticed was filthy and mosquito laden) and breakfast were unavailable. We asked what other amenities were available instead as the price of our 7 day stay was just over $800. He offered to cancel our room. At 9:30 at night. We'd traveled from west Texas. Our room was on the first floor. Which was good. The room wasn't. The carpet and linoleum floors were so grimey that anything touching it went black. Black and slimey! The room had a strange odor. The air was sticky. My hair and skin felt wet anytime I was in the room. Knats constantly flew out of the sink drain. They walked all over the mirrors and our beds. But at least there were no roaches or bedbugs. The mini fridge fit the things we brought to eat. Unfortunately, they froze solid and had thick frost coating them so that they were inedible. The air conditioner worked, but a cat pee odor and moisture came from it. It was very much like a swamp cooler. It never really kept the room consistently cool, but I think it was the sticky moisture coming from it. The bedding and towels were clean. Except once. We got fresh towels and two wash clothes were dirty. I think it was from the same thing we did, which was wash the linoleum flooring. So gross. The tub, toilet, sink, and counter was clean. The maids did their best. The hotel desperately needs to clean the carpets, even those in common areas. I would not want children to sit, play, or lay on the floors. Even the bottoms of my new shoes looks moldy now! I am not joking. I can honestly say that it in no way appeared to be covid cautious. No dividers. Dirty fingerprints everywhere. We washed the luggage cart this morning before we checked out a day early. My clorox wipes were gray with filth. I will say that the man who rudely checked us in was very nice this morning. He must've been very tired before. He also shaved off $200 from our price because we checked out a day early. So there is that. The hotel was safe. We had no problem with anyone. The halls are indoor. There is a laundry room for guest use on the 4th floor. Coffee in the lobby. Minimal maid service. Cable and wi-fi (which was spotty at best). The beds and pillows were VERY comfortable. External noise level minimal. Waffle House was across the street and Denny's shared the lot with the hotel. Unfortunately, the hotel didn't share any coupons or discounts for any place around. It was definitely the dirtiest LaQuinta hotel I have ever stayed in. Location wise the hotel was near plenty of shopping, eating, and entertainment. The hotel is located near Fayetteville and Rogers. It took short minutes to get anywhere. Eureka Springs was a little further, but easy and pleasant enough to get there. That was much appreciated. The locals were...

We were greeted every day with a friendly staff, but I have the feeling they were laughing behind our backs. Maybe some weird joke or something? We registered 2 rooms for a 10 night stay and checked in on Wednesday, but didn't recieve room service until Friday after trips to the front desk for clean towels and complaints. We tracked down a maid for towels and trash removal. She handed us a roll of trash bags and towels. On Friday, we went to the front desk and complained, so the front desk clerk came up with towels, a vacuum and removed trash. Saturday, the room was serviced as we expected. Sunday, no service. Again we complained, and recieved clean wet towels. I stated I was disgusted and going to file a bad review. The towels were returned to the drier for a period of time and returned to us, damp. We also recieved profuse apologies. Monday we came back to a terrifically clean and vacuumed room. Tuesday, no service, again. We got service 1 more time, it was after 5:00pm, so we had her just take trash and switch towels. We left our trash in the hall once and brought it out to the large trash also. We have stayed long stays in many hotels and always gotten daily service, with clean towels and trash removal. This was the only motel I have ever srayed in with such poor service. I would think that guests staying 10 nights with 2 rooms would be wanted, but I guess not. We come with a convention and have over 100 rooms booked in the surrounding area yearly. We were the only ones booked at LaQuinta. After talking to someone else staying elsewhere, we were told they are notoriously dirty and people refuse to stay. It is too bad, because they are a prime location, being right next door to the convention center we meet. I know, I have learned my lesson and will...

The front desk staff were very friendly, and the hotel was right next door to the conference center that we were at. Other than that, I cannot sing praises unfortunately. The hotel was dirty, and our room stunk so badly, and our shower didn't work properly. We stayed for 8 days and had 2 adjoining rooms. Both rooms were terribly stinky, like dirty wet pets. The carpet was gross, and our white socks were dirty just walking around in the rooms. The first night I was so plugged up from the smell in our rooms. The second day, I went to the store to get Febreze spray and a LARGE cinnamon candle. I sprayed the carpets in both rooms 2-3 times per day and had the candle lit whenever we were in the rooms. By the 2nd to last day, it was finally smelling somewhat ok but I'm sure only because of my Febreze and candles. The shower would not work properly. It was either scalding hot burn your skin or freezing cold. There was no in-between temperature. The hotel did not provide adequate amenities for someone staying for a week. The breakfast was mediocre, the hotel lobby was always full of what appeared to be hotel residents. The tables in the eating area were always dirty with trash or food particles. We were having to wipe them off ourselves to use a table. We asked for someone to wipe them down a few times, but she said they'd get to it, and didn't so we did it ourselves. The hallways were only vacuumed after we complained on day 3 or 4 that they were in such bad shape. Trash, visible debris and such were covering the floors in the hallways. The hotel has 1 washer and 1 dryer for the entire hotel. We ended up having to go to a local laundry mat. The pool was closed for maintenance. The hotel was not at all as it...