Days Inn by Wyndham Nanuet / Spring Valley — Hotel in Town of Clarkstown

Do yourself, your family and your pet a favor and stay away from this place at all costs. The staff is incredibly rude and short when dealing, if it wasnt for the amount I had driven that day and the need for a pet friendly place I would have left in a heartbeat.

I had the unfortunate experience to get their last pet friendly room which unluckily for me was also a smoking room.

The room reeked of stale cigarettes, the kind of stench that smells like a bag full of smoked cigarette butts that have gotten wet. Mix that in with the urine smell and the coat of febreeze which attempted and miserably failed at masking the odors, instead making it smell even more rank.

The floor was filthy, literally urine stains all over by the doorway, gum and grease looking stains in the rest of the room. It was like this room wasn't cleaned in the past month, only lightly sprinkled with febreeze and sold to the next person.

The linens were put on backwards, which although doesn't seem like a big deal meant that to get under the one sheet and one blanket (there was nothing else but those) you had to go towards the foot of the bed. Seems silly but it's an oversight that happens by having awful quality control. The blanket itself felt like someone had smoked underneath it. It had almost a chalky kind of feel to it, immediately upon laying in it I felt like I needed another shower. It was a disgusting feeling, almost like someone else had sweated in it and then it dried out but wasn't cleaned.

In the bathroom there was a trail of ants across the sink which I followed to the back of the toilet where it looked like a moldy piece of maybe pizza crust? There was a band of paper around the toilet seat that said something along the lines of "sanitized for your protection" meanwhile there is something in the toilet. Like someone had a rough night which required two flushes but only did one.

If all of that wasn't enough to dissuade you then consider the fact that this hotel GAVE MY DOG FLEAS! Due to lack of options and the time spent on the road we checked in around 0300 after sixteen hours of driving. When I woke a few hours later after a serious struggle to fall asleep in the terrible conditions (I'm Military, I'm used to bad conditions but even this was awful to me) I found a flea on my dog! He normally gets treated once a month and stays in a good environment, my wife and I are careful to make sure he doesn't get sick of get pests. Unfortunately since we're not at home he's susceptible to pests but he didn't have any before we arrived at the hotel. Where there's a live flea there's eggs, and where there's eggs there's an infestation. Treatments are expensive and we had to do another one.

All of these awful issues and the price clocked in at 140$ a night. That's a quarter of my rent for a two bedroom apartment with a full bath and kitchen. I would NEVER stay here again and would I highly encourage and recommend you pass up this disgusting excuse for a hotel room. Please don't subject anyone you care about to this place, if I could rate negative stars I would.

TLDR

Expensive Urine stains & smell Reeks of stale smoke Bedding felt like dried...

Let me start with the positive- the staff at the front desk were always really nice and check in/out was quick and easy. Now for everything else- this place was disgusting! I am used to Days Inns being clean and classy, and use them frequently. Never have I ever been so grossed out by a hotel. The whole place gave me the willies! The room was comparable to a $50 motel in a rundown neighborhood, not a $100+ respectable hotel. There were burn holes in the too-thin comforter (think a sheet with some designs on it) in my NONSMOKING ROOM; the bed was as hard as a rock and creaked every time you even twitched a finger. I had planned to put a blanket on top of the bed but I didn't trust the bedding to be clean enough for me to do that. I went to sit in the chair in the room and almost fell over, as it was missing several pieces. I put my dinner on a bunch of napkins because the desk was so stained. The AC didn't work properly and only blew air on "low". You could tell it had not been turned on for a while, as the room was stale and really hot when I first got there. It was a nonsmoking room but there were smoking rooms nearby and the smoke came through the AC so I had to fight between having a hot room or a slightly cool one that reeked of stale smoke. The carpeting in the room was so dirty it turned my socks black and when I tried to go barefoot, it was STICKY. YUCK. I chose to wear my sandals all night. For the bathroom, the counter tops were cracked and separating at the edges. There were pee stains at the base of the toilet and the towels/washcloths were thin and rough. The shower head was caked blue from water and soap residue from who knows how long ago. It actually made me feel dirtier to shower than to just skip the shower for the day! This room was so gross I felt like I had to inspect for bed bugs. I slept fully clothed and did not sleep well at all. I got excited to go have their breakfast, only to find a few pieces of bread, some plain oatmeal, and an apple as my choices. If they can afford to have card scanners on the doors, they should be able to afford a decent housekeeper and some new bedding! Absolutely revolted by my stay here and this one experience has made me wary of Days...

Review|Despite what I saw in other reviews about the hotel being dirty or unpleasant, we were in building 1 which was completely remodeled. The room was magnificent compared to most other Days Inns. We frequent Days Inns because the worst of them are never scuzzy. Other economical chains can be pretty bad.||This place was clean. The office was fresh and neat, and the coffee was decent. (I’m picky about my coffee.) To get to our room we had to go to a separate building, one of three that comprised the property. The entrance, hallway and stairs were clean and updated to a nice manufactured flooring. Nice accommodations. The key to our room worked flawlessly.||Inside the room we were surprised to find a space that was modern chichi; spacious and cheery. The flooring near the entrance was more of the clean bright manufactured type. The king size bed was comfortable with no less than FIVE nice squishy pillows. Delightful! The bathroom was clean with lots of granite. I only have one complaint about the shower; the shower-head was too low for me to stand upright and I’m not a tall person (5’8”).||The room decor and choice of colors was jazzy and modern. The wide molding was lavish. Spectacular. The wall art was fun. Whimsical. Although my wife thought a couple pieces could have slightly better placement. The room also had huge mirrors that helped with the dressiness of this lodging.||As I said earlier, the place looks like it’s been renovated. Perhaps the complaints of earlier guests were pre-reno? We’ve seen places that were mid-renovation and we wondered how good they would look afterward - the answer to that question in this case is - amazing!||We think we’ve found our new midway stop for our travels to...