Beau Rivage Beach Resort — Hotel in Wildwood Crest

It should be noted that I stayed in an oceanfront room with a kitchenette, which included a coffeemaker. One would think that such a room would provide coffee filters for the coffeemaker. However, shortly after arriving, I noticed that, in fact, there were no coffee filters. I assumed this was an oversight on the part of the staff. My wife and I asked the woman working at the front desk for some coffee filters. She replied dismissively, “We don’t provide them.” I could not believe my ears! A room with a kitchenette and no coffee filters! Luckily, we noticed their absence prior to the arrival of morning. But what about those, who, less fortunate, do not notice until the morning? So, after driving over 2 hours to get to the motel, we had to make a special trip to the supermarket for coffee filters! In addition, the towels in the bathroom were different shades of yellow and one of them had pink stains all over it.

I have stayed in three other motels in Wildwood. All of them allowed me to park on their property after checking out in order to go to the beach. Not so at Beau Rivage. Forget about squeezing in a few hours of beach time after check-out! They require that you move your car from the premises as soon as you check out. And that is the treatment I receive after spending $900 for three nights at their hotel!? And one more thing: the drawer of the night-stand next to the bed was filled with condoms! Just another example of the low-class nature of the Beau Rivage. The management and ownership of this motel make it clear: they want your money and they could care less if you are comfortable during your stay. Ownership obviously feels that since they are right on the beach, they do not have to extend themselves for their guests. Well, I am writing this review to send a message: Just because you are right on the beach does not mean you can get away with running your motel like a barnyard. We are human beings, not cattle to be herded from check-in to check-out. I would not stay in the Beaus Rivage again if it was the last standing shelter on the planet! It is a low-class establishment that does not deserve to be a part of the hospitality industry! Stay at the Beau Rivage AT...

The only reason I booked this hotel is because it’s attached to lemmas restaurants & we love that place because they accommodate my sons celiac disease. Never again. I’ll stay somewhere else & drive to lemmas because the people at the front desk at the beau rivage are the rudest people I’ve ever encountered. They treat paying guests like unwanted trash from the minute you walk in the door. Absolutely terrible. I walked in with a smile & was greeted by one woman with a stone cold miserable face & another woman who didn’t even acknowledge I was standing there. No "welcome!" No “hello”. No “how are you?” No “can I help you?” I have never experienced anything like it. I just wanted to ask a few simple basic questions and was treated like it was a huge inconvenience to even speak to me. I spoke to the owner on the phone & he seems like a very nice person. It’s sad the people on the front line representing his business are most likely the reason for all these bad reviews I’ve read. It's a shame because had it not been for the way we were greeted I would have never written a bad review. These women really need to realize that some people are traveling a great distance & they would appreciate being greeted with a friendly smile upon arrival. Had this been my first time to Wildwood I would probably never come back after the treatment we received. People plan & prepare, save money, are excited to arrive and have a good time with their family. To be treated that way upon walking through the door really puts a...

My wife and I stayed at Beau Rivage Beach Resort in Wildwood Crest, NJ August 1 through August 8, 2015. We had an ocean front efficiency with two double beds. This was a very disappointing hotel. The room service delivered ten towels that were not clean during the week. Six towels had dirty smudges similar to mascara and 4 towels had either blonde or black hair in them. A number of wash cloths also had smudges. Once, when the dirty towels were taken to the front desk, I received more dirty ones. The bedroom air conditioner did not work. The desk advised to close the bedroom door but this did not help. The living room/kitchen air conditioner was partially functional and a noisy, stand-alone air conditioner had been installed in the living room as a supplement. Exhaust from the stand alone made it too hot to sit on our ocean view patio and the noise in the living room required increasing the TV volume. The mattress on the beds was so worn that my back hurt after two nights. I had to take the mattress from the sofa hide-a-bed and sleep on the floor for the rest of our stay. My laptop would not connect with the hotel wi-fi. The desk advised to sit close to the window for a good connection. This helped sometimes but not always. Quarters were required to get ice from the ice machine. Nothing came out after inserting 4 quarters and the desk advised that the machine “Must be out of ice” with no refund. Maid service never cleaned the toilet. The picture on the two flat screen...