HOIANIAN CENTRAL VILLA — Hotel in Hội An

I stumbled on Hoianian Central Villa by pure accident while I was looking at activities to do in Hoi-An. Someone's glowing review came up and as soon as I read it, I knew I had already found my accommodation. I didn’t bother looking for alternatives.||Susan and her family are the perfect example of Vietnamese hospitality. Susan was kind enough to book an airport transfer from Da-Nang airport which I really appreciated since I arrived at around 9pm. She always replied promptly to my email queries before I even arrived. It was all these little personal touches that made my stay at their hotel very pleasant and memorable.||There is delicious Vietnamese coffee available anytime of the day. The water cooler where you can refill bottles is just an invaluable resource given the searing heat. Breakfast always has some fresh cut fruit – dragon, watermelon and banana, as well as the option to have the famous Vietnamese Banh Mi which everyone should try at least once because it really is so yummy!||There are local restaurants opposite the hotel, laundromats, massage places, coffee shops all conveniently located within walking distance. One thing I also really love about this hotel is the free bicycles they provide which allowed me to explore the Old Town and even the vegetable farm on the outskirts of the city. ||This hotel may not be a 5-star establishment but it more than makes up for it with the excellent level of service and care they provide their guests. I felt like I was treated like a member of the family. Cảm ơn Susan and family!||I will definitely be staying here if I find myself in...

I stumbled on Hoianian Central Villa by pure accident while I was looking at activities to do in Hoi-An. Someone's glowing review came up and as soon as I read it, I knew I had already found my accommodation. I didn’t bother looking for alternatives.

Susan and her family are the perfect example of Vietnamese hospitality. Susan was kind enough to book an airport transfer from Da-Nang airport which I really appreciated since I arrived at around 9pm. She always replied promptly to my email queries before I even arrived. It was all these little personal touches that made my stay at their hotel very pleasant and memorable.

There is delicious Vietnamese coffee available anytime of the day. The water cooler where you can refill bottles is just an invaluable resource given the searing heat. Breakfast always has some fresh cut fruit – dragon, watermelon and banana, as well as the option to have the famous Vietnamese Banh Mi which everyone should try at least once because it really is so yummy!

There are local restaurants opposite the hotel, laudromats, massage places, coffee shops conveniently located within walking distance. One thing I also really love about this hotel is the free bicycles they provide which allowed me to explore the Old Town and even the vegetable farm on the outskirts of the city.

This hotel may not be a 5-star establishment but it more than makes up for it with the excellent level of service and care they provide their guests. I felt like I was treated like a member of the family. Cảm ơn Susan and family!

I will definitely be staying here if I find myself in...

The worst stay in vietnam. If you're looking for friendly, helpful hospitality do not stay here.

The room didnt have the facilities it promised. We booked bed and breakfast room, and arranged a time for breakfast for 3 days, none of which there was anyone around to do this. One of the days the lady came down after us 2 hours after our arranged breakfast time in her pajamas asking if we were ready for breakfast. We were leaving for a tour so hence the arranged time earlier.

The room itself was a nice size, but no hot water, no toliet paper or other tolietries, no hair dryer, tv didn't work, the sheets were obviously not cleaned with stains and hair. The shower drain was clogged so it would pool within seconds.The jacuzzi doesn't work, and hasn't since they opened in sept 2018 as i later found out.

The owners left the kitchen, centralised living space and balcony messy with dirty food plates, drinks and ashtrays from their use -was like this for the 4 days we were there.

Communication is very hard here because they just hide from you and wont respond to messages or calls.

The couple made up excuses for why they couldn't supply the breakfasts we paid for and the poor service- my husband broke his leg. We saw him the next day with a small bandaid on his knee... Also 'i came down and you weren't here' which was an obvious lie because i was waiting there. She also says that bebe the well known tailor is her mother, which is a lie, they just get commission if they call ahead of you going - don't fall for this, you will be charged more...