Gaia Hotel Phu Quoc — Hotel in Phú Quốc

Hotel transfer from the airport was a no show which was disappointing, but no big issue as taxi was easy and cheap anyway. Staff helpful and breakfast is good, with a la carte omelette station. They kept our passports for the entire stay which I thought was strange, surely they can just photocopy them like every other hotel in Vietnam? Water pressure in room is quite weak and hot water only worked half of the time. Emailed me after checking out of the hotel, advising that two coffee cups in the room had been broken, from a room we moved out of 3 nights prior (changed rooms after first night due to split booking). I thought that was very odd - I didn't drink anything other than the free bottled water in the room (plus so weird to advise 3 days later of the supposed breakage!). Rooms comfortable and spacious, but bed very firm. Air con very good, but they need to clean the air con units...

Gaia Hotel Phu Quoc Stayed: 30th Sept – 3rd Oct 2025

⭐️⭐️⭐️⭐️⭐️ (5/5) • Fabulous hotel with very good hospitality. • Booked 2 rooms (1 for 2 persons and 1 for 3 persons) – both were spacious, neat, and clean. • Rooms had sea views and were conveniently located along the main road. • Location is well-balanced – not too far and not too close from nearby markets. • Swimming pool available for relaxation, especially enjoyable for those who love swimming. • Breakfast was good with decent variety. • Staff was very friendly, supportive, and genuinely good human beings.

👉 Strongly recommend this hotel for a comfortable and pleasant stay...

When you are in Phu Quoc, one looks for a hotel that is closer to the beach. Gaia for this criteria very well as it's just one minute walking distance away. We had a balcony in the room that was facing the beach. Sitting there and enjoying a wonderful beach and pleasant beach is an experience to remember. ||The hotel rooms were quite good and specious. We missed drawers in the room, but that was easily manageable. Service was good. ||Breakfast was on the ground floor; however this is the factor due too which I rated it 4 and not 5. For vegetarians like us the varieties were quite limited. We...