Chemist Warehouse Wynnum — Local services in Brisbane City

TERRIBLE CUSTOMER SERVICE and I won't be back!!! We have just moved to the area and I had 2 issues and asked for help at the counter from a young lady... an old lady who works there on the other side of the counter (my side) barked at her that the manager would have to help and then barked at her to do it herself and she would watch the counter while she dusted even though there was a large queue behind me... I am thinking that maybe the manager is a franchise owner as she was not interested in helping me at all... basically she said you didn't buy that from me so I can't help... she was even less interested when I said I bought them at another Chemist Warehouse but didn't have the receipt... who keeps every receipt these days? One item was older and had snapped and the other one was not working as soon as I opened it however could not find the receipt... I think my partner had tidied up and tossed it... we will not be going back here and will find another Chemist Warehouse elsewhere... I suggest you...

Came in to get my monthly medication and was spoken to extremely rudely at the counter by Donna. It felt as though she was accusing me of stealing even though I have been going to the chemist for the last 2 YEARS with ABSOLUTELY no intent to steal ANYTHING. I forgot to grab something in the midst of all her eye rolling and sarcastic remarks and asked for her to serve the folks behind me whilst I went to grab it.My request was met with yet another role of the eyes and a groan as she told me she would “Wait” whilst holding up a line of 3 people wanting to check out. I came running back as fast as possible with my shampoo, I apologised to the folks standing behind me in line and was met with another sarcastic remark and yet another role of the eyes. This is unacceptable behaviour from a customer service representative ESPECIALLY one at a medical facility. Do...

I have been a regular person collecting my script from this chemist three out of four months. However when there was an issue with my virtual script, which was of the doctors making, not mine. And the chemist could see on there system the script still had one to use, it still wasn’t good enough for me to attain an emergency amount of my regular medication. Which if not taken leads to side effects such as headaches, faintness, fatigue etc. so I had to wait five hours for the doctors to open, have an app on the weekend costing me $50 I don’t have. They say mental health has no stigma. I felt otherwise today because of Chemist Warehouse Wynnum. I spent the morning anxious, thinking of I didn’t have a mental health challenge I wouldn’t be in this position. I wouldn’t need a chemical rebalance in my brain...