I had a warranty swap for a controller; the crew at tuggeranong were awesome and found me the controller t civic in the colour i was after. Jess greeted us when we walked in, saw i had the controller in my hand and grabbed the one on hold and immediately began the swap process. Now due to a receipt issue through zip pay their system couldnt find the old controller to swap it with the new one, Jess spent at least half an hour (if not more) on the computer and phone to get the job done. Could of been a bad experience running around but Jess went above and beyond to make sure my trip wasnt a waste. Huge shout out to Jess for being super helpful and handling a bad situation really well. Keep...
Read moreUsually quite friendly and helpful. Some of their deals are alright. wish they didn't peddle the pre-owned so much, though I suppose that is their main source of revenue. In general their prices are somewhat extravagant. The main no-no for me is when they charge full price for pre-owned, little bit cheeky. To be fair it can be an enjoyable experience sometimes walking in and eventually finding yourself in a conversation with a fellow gamer, sucks you in sometimes though that's for sure (hearty...
Read moreThe staff were very helpful and I am so glad I was able to buy products in-store! I wish that more 3DS games were available but I don't fault the store or staff for that at all! One thing I really loved was they they used gender neutral pronouns when talking about me. Sometimes going to shops can be really stressful as a transgender person but the thoughtful use of pronouns made my experience so wonderful! I highly r e commend going there to purchase games,...
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