Ink & Brayer: Exceptional Service from Start to Finish My recent experience purchasing a Weave rug from Ink & Brayer exceeded all expectations. Despite knowing exactly what I wanted, Bren and Lily's assistance proved invaluable throughout the process. Their customer service was truly exemplary. They provided samples for me to take home, ensuring I could visualize the rug in my own space before committing. Once I made my selection, they efficiently handled the ordering process and arranged delivery with protective treatment already applied. The entire experience was remarkably swift—my beautiful new rug arrived within just days of placing my order. I couldn't be more delighted with the result! The team's caring approach, thoughtful attention to detail, and excellent communication made this purchase a pleasure from start to finish. I wholeheartedly recommend Ink & Brayer and am already contemplating what their expertise might help...
Read moreVery pleased with the customer service I received from Bren and Ink & Brayer. I ordered some cushions online during the xmas/new year break and as such was expecting delays because of the usual closedown/supply chain changes during that time. However, Bren still reached out personally to inform me of the delay and made sure I felt like a valued customer, and even sent a complimentary gift because of the delay. The cushions are also very high quality products that work well in my living space, so I can also vouch for the products being priced well to match their quality. Overall an excellent experience and I will be recommending Bren's business to others as well as keeping an eye on products I may personally want...
Read moreI just purchased the most luxurious, amazingly gorgeous, soft Harlequin Block Pastel Throw. It is literally an explosion of color and comfort on my couch, and on my lap! Exquisite, magical, and from a Kiwi perspective (or any lover of perfection) brings all the feels! Without a doubt, I will order more, for myself and for gifts, in the future. Not to mention I saw these in a store, procrastinated, left that town, and then luckily found them online and purchased last minute. I was so worried I was too late but Bren was very supportive warm and gracious when I asked for an expedited delivery, and now I can travel back to the US tomorrow with it, and everyone...
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