The Gift card that I tried to use did not work at the restaurant which has advertised they do accept this specific gift card, as a result it kept on declining although it would say that the money was present on the eftpos print out. As a result I emailed the dinefind company - which they said they would issue me a refund on the gift card directly bank into my bank account. After providing them with my bank account details I did not see the refund come through- to which I then reached out to them... the person who I was emailing back and forth with called Samantha then informs me that the finance team had sent the funds to the wrong account ( one that is not mine) then apologises - then I have not heard from them since nor have they issued the refund into my bank account. They are now ignoring my emails and it has been...
Read moreSame review as Ashley Ma. Wellbeing BBQ Buffet Restaurant wouldn’t accept our voucher even though it was advertised that they did. We messaged DineFind with feedback on Jan 6th. They offered to refund this. We supplied the bank account number. This was on 9th Feb. On the 16th of Feb, we got a response back saying they will process the refund. Today is the 28th of Feb, still no refund received. Don’t even bother with these guys, absolute money suckers, the worst experience ever. Talking to Jennifer Howard. Maybe she was a “Samantha” before but wow this is a scam and don’t even bother with these people. Update: 29th Feb and they have processed this to the wrong bank account. Sounds awfully similar to other reviews. Very incompetent accounts people by the...
Read moreReceived a gift voucher for Restaurant Association for Christmas. We are in Cambridge New Zealand and no restaurant will accept it they say they are not members and don't know anything about the company. They don't have stickers on doors to say they are members .
Thank for your reply however we have been on website and tried several of the restaurants listed and all refused to accept voucher and say they don't know anything about them. Can you please send your contact details to me for refund these vouchers were purchased...
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