Eco Laundry Room (North Melbourne) — Local services in Melbourne

Most expensive laundry mat in the North Melbourne, CBD and Flemington suburbs. No Tesla machines, Eco Laundry Room loyalty card cannot be used, no free drum clean on washers. A $7.5kg wash is $7.00 and a $13.5kg wash is $10.00 plus credit card surcharge. There is a 'heavy duty' wash cycle for 38 minutes, but it does not use hot water like it states on the Eco Laundry Room website. So, my clothes do not come out clean, because my laundry pods won't break. I'm frustrated that the owner of this facility keeps reducing the value but putting prices up a couple of months ago and now, adjusting the water levels down. There is barely any water during a wash cycle and my pods do not full break until the rinse cycle. For the first time with the same pods, I've taken clothes out with stains on them. I have to double wash stained items now. The dryers are better value. I'm sure the owner will find a way to make them cold, so that it takes twice as long. There is a customer service phone line, but despite calling more than 8 times over a refund issue, have never been able to get any resolution. The North Melbourne Eco Laundry Room uses an independent payment system. The laundry mat is bright and clean as long as you ignore the dust and skin cells in the gap at the opening of the washers! Bit of a dodgy area at night. I'm trying different laundry mats in Kensington around the corner, which have more modern machines...

Great clean facility for drying however I have been informed by a few people not to leave my clothes due to theft. Haven’t experienced it myself but does seem silly the drying machines don’t lock while running and then unlock when the timer is finished. Would definitely make a lot of people feel safer to use...

Clean enough facilities, lots of small rubbish on the floor and powder. Machines clean and well kept. NO EASYPAY. i dont carry cash but read on the website that ecolaundry has easypay- its also on the sign out front...... Shops next door wouldnt let me get money out so i had to go home for change! False...