Recommend by a friend who has been coming here for a long time. In short absolutely fantastic. Cannot recommend Trutrack enough. There are a lot of great people out there who do what they do. But these guys are just that much better. Even the way they handled my fussiness (I'll get better one day I promise!) The difference is they really hone in on the detail. I needed an alignment and also final tuning on some parts I installed to fix two issues. The difference after they did their work is amazing. What they do in the window of adjustments is really telling. I happened to overhear Ralph and Adrian discussing final settings on my car and the detail they go in to - impressive. And for the care of my car. I've experienced many great workshops do excellent work then mess that up with the actual handling of my car eg smack an expensive body kit against their driveway because they got flustered by some traffic. I happened to be walking to their shop to collect my car, I was just before the last corner to turn on to their street and saw Adrian coming back from test drive. He did not see me. Traffic everywhere as peak hour. Yet he drove passively through a super busy roundabout which shows this shop understand it's not their car. Again impressive and reassuring. Quality of work and work ethic outstanding. My car is so fun to drive now. And they're really good fun to talk to also. If you love your car, this is the place to have your chassis cared for....
Read moreWalking into TruTrack Suspension is like taking a trip back in time, in the best possible way. We used to be able to trust that workshops had the customers best interest at heart and valued that they spent their hard earned money with them.
In this day and age of companies only seeing customers as a walking cash grab, Brian and the team at TruTrack are truely a breath of fresh air. This business has single handedly restored my faith in the car industry. IMO there is nothing better than dealing with good honest people that care about their work and have a passion for it.
My WRX had 3 wheel alignments with all of them telling me it was fine, but the car was pulling left pretty bad after every one. Brian eyeballed the front of my car for all of 3 seconds and said “yep, someone’s really screwed that alignment up!” He then proceeded to align the car twice - back to back, as well as test driving it each time. Talk about, attention to detail..
Although a wheel alignment here might cost 2-3x your average tyre place, I assure you, it is worth every cent. You will get a job executed perfectly and be treated like you deserve it, just like you used to.
Thanks so much to the team for such a phenomenal experience. I will never be going anywhere else for suspension & alignments again, nor will I let annoy one I know go anywhere...
Read moreThe absolute best wheel alignment ever!
After one of the mainstream tyre joints fitted $2500 worth of new tyres to my 7 Series BMW, I wasn’t happy with the $60 wheel alignment they did. They sent me away saying “That’s the best we can do!”
Ralph at Trutrack Suspension was recommended to me and I’m so glad I’ve used his very professional service, his perfectionism is second to none! Ralph takes pride in his work and like me, is particular about attention to the finest detail. Of course, this level of professional service costs a bit more, but for the best driving experience and better wear of my new tyres, it’s worth every cent.
Now I will only use Trutrack Suspension for my wheel, tyre and suspension needs. ...
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