Urban Real Estate — Local services in Melbourne

We recently switched to Urban Real Estate to manage our property in Blackburn, and we are beyond impressed with their property management and renovation services. It is a real peace of mind knowing that our property and our tenants are well taken care of with unparalleled professionalism, expertise, and dedication.

From the outset, Urban Real Estate took charge of the entire property management transfer, liaising with the previous property manager and ensuring all obligations and requirements were up to date.

Our previous property manager did not communicate well with us or handle issues in a timely manner, particularly with the second bathroom. We were left in the dark, along with our tenants.

When Urban Real Estate took over, they immediately conducted an assessment and communicated a detailed plan with meticulous attention to detail, including clear and detailed cost estimates.

After we approved the proposed plan and budget, they handled everything—from reassuring tenants and securing skilled contractors and materials to overseeing renovation works and on-site changes. They ensured that every aspect of the renovation was executed flawlessly, meeting our expectations for functionality, aesthetics, schedule, and budget. Damon Lee from Urban Real Estate kept us informed at every stage, providing regular updates and addressing any concerns promptly.

In conclusion, we highly recommend Urban Real Estate's services to anyone seeking a seamless and rewarding property...

I switched from a very large well known agency to Damon several months ago and was surprised by the very big difference in attentiveness, speed, care and level of detail in their service - I regret not switching over sooner. Damon and his team were very meticulous in checking all initial documents once he first took over our property - even looking into our rates and spotting some errors in historical bills. The team manage all communications and admin with my tenants and the property, and are very good at keeping me up to date on significant areas of concern, and then providing advice based on my own situation. Damon is also very flexible and generous with his time, and it feels like I am getting a very personalised and caring service. I'd highly...

We met Damon when we were looking for our first apartment to purchase; in all of our interactions with him from the beginning to end, Damon was highly professional and well-prepared, patiently addressing all our questions and concerns. We were kept up to date with the development of the apartment building on regular basis and provided with information when we asked for it. Even after the completion of the building itself and us moving into our apartment, Damon was there to provide information and assistance whenever required. Damon and his team continue to manage the apartment building to highest standards and respond to issues very quickly. There are no egos with Damon and we highly recommend him for all your...