Rocks & Gems — Local services in Banff

I recently ordered a Spinosaurus tooth as a gift for my son from the Banff location. Before ordering I talked with the Folks at Rocks & Gems on the phone for about 20 minutes. The staff were very knowledgeable and answered all my questions. Ordering something like this online always seems a bit stressful. But after speaking with them on the phone I felt confident to go forward with my purchase. I never asked for them to do it, but I had mentioned it was a gift for my 9 year old son. When the package arrived I opened it to inspect the contents and found that my package was not only packed with extreme care (packing peanuts all around) but as well they had taken the time to wrap the fossilized tooth and display case in nice tissue paper and a silver ribbon. To me this is above and beyond and by far the best online order experience I have ever had. It was ordered on a Thursday and showed up on a Monday. So happy there are small businesses and companies like this still. Thank you so much and I will be a returning customer. 5...

The Rockies in itself is an unforgettable experience. But the deeper it gets the more surprises await. Underneath them are a display of fossilized water and land creatures, gems, minerals and other precious metals.

Entering Rocks & Gems, it’s like the mountains opening up for everyone to come in - explore, discover and learn about a world unknown. Be charmed by the cuts, shapes and forms, either as displays or jewelry.

The pictures I took speak for themselves, Alberta from the layered rocks view— a multicoloured wonderland.

On the floor was Elizabeth, genuinely excited about the breathtaking displays and highlights from this store. Her enthusiasm quite contagious - must be lovely to work there.

She helped us deciding on gems to take with us as unforgettable gifts from the Rockies !

Thanks Elizabeth for the great help and Austin MacVicar, store manager for yet another side of the Rockies so...

I am a huge crystal junkie and HAD to come in for a wander before my trip in Banff was over, and I’m so happy I picked this place. I knew I wanted a piece of ammolite, but I can also admit, it’s a stone I wasn’t very knowledgeable in. The staff were great at helping me find my perfect piece and giving me everything I needed to know about the origins and development of this beautiful gemstone. I am so happy with my new piece and I will be coming into this store whenever I pass through Banff.

Yes, like other reviews, prices are high on some pieces. But you get what you pay for and I have no issue paying high for a really special piece to add to my collection. The selection in this shop is beautiful and everything is laid out very well and easy to find what you are looking for. Go experience it for yourself! If anything, you can say you have seen some really...