Kandy Sweeties — Local services in Burlington

I had an incredibly frustrating experience with Kandy Sweeties. I placed an online order and received confirmation that it was ready for pickup, but when I arrived, the store was closed—on not just one, but two separate occasions, despite being within their posted hours. I've attempted to contact them multiple times through email, phone calls (two different numbers), voicemails, and Instagram DMs, but they've been completely unresponsive, save for one email asking me about the time sensitiveness of my order and that if I contacted them back they could make a time for pick up if the store was closed. I explained that I needed the items for that night and was hoping to pick them up that afternoon (again within their posted hours), and received zero response. This level of unprofessionalism is beyond disappointing. I strongly advise against ordering online, especially for in-store pickup, as they are completely unreliable and fail to communicate. It's unfortunate, as the store could be great, but their business practices are...

Shelley is remarkable to work with!! She was very easy and accommodating for bulk candy. We actually ended up getting loads of candy and party favours for our wedding! It was wonderful! Exceeding all expectations and our candy table was awesome. All candy was eaten by the end of the evening. It was a success, thank you to Shelley and...

Kandy Sweeties is an amazing community partner. They recently supported the Grimsby Kinettes Free Family Halloween Mini-Putt. The treats they provided allowed for us to have the kids trick-or-treat at each of our mini-putt holes. Check them out - they have a super cute shop! Thank you Kandy Sweeties for constantly stepping up to help...