Marble Slab Creamery — Local services in Kelowna

I had an absolutely outstanding and remarkable experience in my numerous visits to marble slab. Here are 5 reasons I'm giving a 5 star review to this gorgeous store in Kelowna:

1. The diversity of charming ice cream flavors on display for customers to make a choice from, along with the innumerable toppings to mix into the ice cream, is sensational and impressive.

2. Knowing that you can chose 2 flavors on any size: small, regular or large with unlimited toppings and then having to pay only 💲7, 💲8 or 💲10 respectively for the same is incredibly reasonable. I always get a regular size and that's equivalent to a meal for just 8 dollars is admirable.

3. I feel beyond basic customer service, the employees and the owners of the store aim for customer satisfaction and customer delight - its as though they greeted us with heart-warming smiles and then melted our hearts away with their service, before the ice cream could melt in our mouth. We loved their enthusiasm, courtesy and work ethic to create the best ice cream my folks & I have ever eaten. We owe our sweet tooth to Marble Slab in Kelowna. :)

4. Located right across Boyce Gyro beach, it was extremely convenient for us to get there from the beach and technically enter into a "heaven of desserts" because its not only ice cream, but we also noticed they have ice cream cakes and ice cream sandwiches on sale along with pints of plain and custom made flavors which my brother stated was impressive on our visit as a family together.

5. They were flooded with customers when we visited. Despite that, we observed how they catered to every customer with utmost patience and care. We enjoyed their gourmet creations which one of the employees recommended us to try. My brother visiting from Vancouver enjoyed the ice cream and even said: "This ice cream is perfect for any season. We're definitely coming back...

The ice cream looks artificial, to start with. Strawberry shouldn't look bright red, pistachio not bright green, vanilla not bright yellow. Ever seen a shining green pistachio?

It should be light red, green/brown or slightly off white/light yellow, respectively, also because they're being mixed with the milk with dilutes the colours even more.

One kid had a vanilla yogurt with sprinkles and the other had chocolate. The vanilla was difficult to taste because of the yoghurt and the sprinkles so I can't say much about that flavour.

But the chocolate tasted not like what chocolate should taste like. So I looked up what's in it, with 11 ingredients (!) It doesn't surprise that the flavours were just bad.

Chocolate ice cream can be amazing with 4 ingredients only: Full milk, heavy cream, sugar and cocoa. (Similar for other flavours.)

There are places in the neighbourhood with colours and flavours that are closer to the ingredients - even though the kids didn't complain - but do...

Just had the most delicious ice cream cake ever! We have always ordered our birthday cakes from Dairy Queen however I got wind that Marble Slab can print a photo on your cake. Not only was the ice cream superior to Dairy Queen (sorry DQ, I do love you but this ice cream is decadent!) but the service was outstanding. Normally a custom photo cake requires a couple days notice however seeing as how they had one pre-made that we were happy with, they were able to put the photo I needed on this cake on the same day. The quality of the image on the cake was remarkable. I really didn't expect it to look that great! I anticipated the colours to be off and look a bit pixelated. Amazing quality. A bit more expensive than the cakes we usually buy but it really was a work of art and so damn delicious!!! Thank you for accommodating us on such...