Unfortunately, I did not have a good experience at this salon.
My husband made an appointment for me to get a haircut while he also got his done on the male side of the salon. I arrived for my appointment time and the stylist was outside smoking. I walked into the salon and was not welcomed in by the staff member who was inside. Obviously this would not be a big deal on its own, but it does contribute to the overall poor service that I received.
Once the stylist came in, I told him that I had an appointment. He said that he has another client (who had not yet started her appointment - not sure if she booked a time or was a walk-in) and that her hair would take a long time. I wonder - why would you schedule my appointment if you were not intending on respecting the appointment time?
Luckily, the other client encouraged him to do my hair first as I only wanted a trim. He sat me in the chair and brushed my hair for a few minutes, and then went to the male side of the salon and grabbed male hair shavers. He then got me to stand up as he sat, and he proceeded to trim my hair rapidly with shavers. It took about 5 minutes and then my appointment was over. I've never had an experience like this at a salon.
I asked him for the cost of the appointment and he (seemingly arbitrarily) decided on $60. This was $60 for the quickest trim of my life (no wash, etc.), where I stood as he trimmed an inch of my hair with shavers, for five minutes or less.
I told him that it said that trims are $40 on the website. He lied and replied that it says $40-$60 on the website. I should have pulled the website up to show him that he was incorrect, but I was just so baffled at the poor service.
I understand he had another client to work on, but I don't think that's a reason to rush an appointment that I booked in advance and provide me with this level of poor service.
I feel like he thought he was being clever/sneaky by doing my appointment with shavers to quickly get me out the door and then charge me $60 for it!
Moreover, the salon's cleanliness was lacking. It was not swept. I also noticed that the stylist threw his cigarette butt (which is plastic pollution, by the way) on the sidewalk outside of the salon.
Overall, my experience comes in great contrast to the bulk of the other reviews. I wonder if I received poor quality service because the owner of the salon didn't appear to be working that day. I hope the salon takes this feedback into consideration and strives to uphold consistent and...
Read moreI've been a regular customer of Levon for over five years now, ever since I moved to the city, and I can honestly say that he is the best in the business. From the moment I first walked into his salon, I felt welcomed, and that feeling has only grown stronger with each visit.
Not only he is incredibly skilled and talented, but he is also kind, patient, and always willing to go above and beyond to make sure I'm happy with my cut, and style.
He take the time to listen to my needs and preferences and offer expert advice and suggestions based on his years of experience and knowledge.
One thing that sets Levon apart from others is his attention to detail. Whether I'm going for a simple trim or a bold new look, I always leave the salon feeling confident and beautiful.
The salon itself is clean, modern, and comfortable, with a relaxed and friendly atmosphere that makes every visit a pleasure. The staff are all professional, courteous, and attentive, and they truly make you feel like a valued customer.
If you're looking for a talented and experienced stylist who will make you look and feel your best, look no further than this amazing salon. Trust me, you won't be...
Read moreIf you are looking for a top-notch barber who will make you feel right at home while giving you a great haircut, look no further than "The Cut Above" barber shop. From the moment I walked in, I was immediately impressed by the welcoming atmosphere and friendly staff who greeted me with a smile.
I sat down in the chair and my barber listened attentively to my requests, asking questions to ensure that he fully understood what I wanted. He took great care in every detail of my haircut, from the precise fade to the clean lines around my neckline.
It was clear that he had an incredible eye for detail and a passion for his craft. The end result was a haircut that exceeded my expectations and left me feeling confident and refreshed.
Overall, I highly recommend "The Cut Above" and their talented team of barbers. They truly go above and beyond to provide you with an exceptional experience and an...
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