Exhibition GO — Local services in Toronto

To be honest: from an European perspective it is astonishing how incompetent someone can plan a construction site and a new train station: first, the ongoing construction site did change the whole traffic, but do you think something is announced on any sign? Second, the display says platform twelve for some trains,but has actually only two 1 and 4; but no information that 12 is a part of 1. How can anyone in the world think that planning a platform without a roof protecting people against sun,rain and snow is a good idea? Forth, a train station in a metropolis without a public washroom? Astonishing. This shows me: although Canada is named to be the better USA both have to learn a lot. Any European country is more competent in planning constructions, traffic and...

Signage terrible with few staff. Very hard to navigate unless you know exactly where you are going and precisely how to read the little screens and find the correct platform. This is indicative of why I tend to avoid public transit unless absolutely necessary. I’d rather pay for gas and parking than be treated like a sardine.

And I feel like reviewing this station, and Go in general, is a complete waste of time and energy. The management and employees clearly don’t care. They never reply and probably don’t even read reviews. Why would they bother? They just collecting a pay cheque, coming from the taxpayers, and they have virtually no competition or oversight from any organization that actually cares...

I have to give a huge shout-out to Diane who was working at the Exhibition GO station last Sunday. I took the train in from Kitchener for the Goo Goo Dolls concert. Within five minutes of getting off the train, I realized my phone must have slipped out of my pocket on the seat. Diane went out of her way to contact her colleagues on the train, who were able to recover my phone and drop it off at Union Lost & Found within 20 minutes. I was anticipating never getting my phone back - and I had it within an hour. Diane and her colleagues went above and beyond - and I'm...