Salon Haze — Local services in Vancouver

I contemplated about writing a review for Salon Haze for the services I had received there a year ago, but I never did it because I just told myself to let this go. However, I'm speaking out today because it's been a full year since I went to them and till date my hair is still so damaged to the point that no matter how much I've trim off every month and no matter how much professional salon-grade products I've use, it is still so DAMAGED. I've come to realize that my hair will NEVER be the same as it was. Every time I look at my hair and see the state that is in for the last year, it just reminds me of the awful experiences I had here. I was assigned Cher when I called in to request a balayage service. I expressed my concerns about bleaching my Asian hair so they suggested I come in for a consultation first, which I did. Consultation with Cher went great, I explained what I wanted and she said she would take of it as she does this on a daily basis. I truly believed she understood my concerns and the results I wanted to achieve. On the day of the actual appointment, we had several things done. I had some grays showing (I am 29) so we had them touched up before the actual balayage. Fast-forwarding to the end results: it was NOT what I was expecting as the lightened color which was suppose to be a balayage started halfway down the length of my hair. It started so low that it looked like I had a dip-dye. The color she put to cover the grays were DARKER than my original hair color, so it was a bigger contrast in color to the ends. But since she curled the hair in the end, I couldn't really get to feel my hair or see exactly how the colors were placed at that moment. As we all know, colored/highlighted hair always look the best when it's curled vs straightened, so I didn't want to jump conclusion and gave it my benefit of the doubt. I also want to add that Cher also gave me a haircut, which I paid FULL PRICE for. But for full price, she basically just took her scissors and snipped off the ends of my hair so it's a straight blunt cut to remove the frizz. No actual hair-cutting skills where utilized (I can do what she did by myself at home). At that point I had some doubts, but I told myself to be optimistic and even bought the hair products that she recommended and still tipped her over $90 for her service (I paid well over $500 for the services that day). However, to my horror after my first hair wash, my hair was in-fact dipped-dyed and it did not resembled a balayage at all. I called Cher back right away and she booked me an appointment to come in. I thought she really wanted to fix it but I found myself forced to justify how my hair does not look even the slightest bit to a balayage or to the sample picture we had both agreed upon on. She even called the owner/co-owner Loretta to settle our debate. Loretta seemed unimpressed to help me either, simply saying yes, the color is lower, we can just re-dye the hair and take the color higher. Her face simply said she doesn't care, not her problem. Cher did take the color higher, but it was still no where close to our agreed vision, and she kept emphasizing how awesome I'm getting a "free session". Really???!!! In the end, I lost pretty much the left side of my hair, the thickness of my hair on the left was about 1/3 of that the original because they snapped and broke off! Again, they curled it so you can't feel and compare your hair at that moment. My hair was damaged beyond repair, I could not brush my hair without hundreds of little pieces breaking off each time. Soon after that I had to chop off over 4 inches of my hair in one sitting just to try to balance the left side of my hair to the rest. Even with monthly trims for a year and professional salon products, my hair is still not the same. Never again would I ever step into that salon nor would I recommend...

A+++++!!!

I was looking to get balayage done for the first time and Salon Haze was one of the first salons to show up on the google feed for "best salons in Vancouver". After reading their stellar reviews both on Yelp and Google, I didn't hesitate to stop looking at other salons and booked an appointment with them. Thinking it would be weeks before an appointment was available because of their popularity, I was surprised that they had a slot available on my very limited schedule! I had a quick consultation with Cher on the phone since it was my first time getting professional colour done. She was extremely helpful and knowledgeable with providing all of the information that I needed to know beforehand (length of appointment, quote, stylist choice, etc). I was booked with Alyssa, and it is very helpful to know that they provide their instagram accounts on their website so you can look at their work. The next week couldn't come fast enough!

I was the first appointment in the morning and it started right on time. The salon is bright, clean, and is a very comfortable environment where regulars and new clients are all welcome warmly by all of the staff. Alyssa and I talked about the cut that I was going for as well as the shade of colour that I wanted for the balayage, and we ended up going with a colour treatment instead of bleaching after a thorough consultation. The whole process took about 4 hours, but to me it flew by! The conversation was easy, and the staff make sure you feel comfortable by providing granola bars and drinks and checking up periodically to ask if you needed anything at all. I am SO happy with hour my hair turned out! I didn't have a clear picture or shade of what I wanted, but Alyssa made it happen after going through pictures together and she had a vision in her head of what would look great on me. Alyssa is very patient, kind, and obviously knows what she is doing and does it very well. I had no worries throughout the appointment whatsoever. It's also nice that the stylists consult with each other during the appointments to get each others input. You can tell they really care about their clients and want you to have the best result possible.

They offer 20% off colour treatment for first time customers, which is a nice bonus for anyone hesitating to switch salons. Trust me, it'll be the best decision you'll make...

A hairstyle is much more than just a look. A great hairstyle changes your confidence, self-expression, and personality. When you can find the perfect hairdresser, someone who can understand your hair, your personality, and skillfully craft a style that enhances both, it is a life-changing experience.

Gary’s mastery in hairstyling is nothing short of phenomenal. Every time I sit down in his chair, I know I’m about to receive the best cut and style of my life. Whether I want my hair short or long, Gary knows exactly how to deliver, and hits the mark every time. What really sets him apart from others is his ability to take my vague ideas and turn them into a masterpiece. If you are a client of his, you aren’t just receiving a service—you’re taking part in an entire art form where the canvas is you.

Another one of Gary’s qualities that makes him stand out is his vibrant personality. He never fails to make me laugh with his witty remarks and infectious energy. Gary’s charm sets a fun, relaxing tone for the rest of the experience. It’s rare to find someone who can not only give you a fantastic haircut but also lift your spirits at the same time. His humor instantly makes me feel at ease, turning what could be a routine appointment into a delightful social experience.

From the first time I sat in his chair, I noticed that Gary wasn’t just interested in making me look good. He was focused on understanding what I wanted. Every visit begins with a thorough conversation about what kind of look I wanted, down to the very last detail. Gary takes the time to ask insightful questions, ensuring that he fully understands my preferences before even picking up the scissors.

I recently got a perm from Gary, and it was absolutely amazing. He took the time to carefully assess my hair and figure out exactly what kind of look would suit me best. The results were beyond my expectations. The curls he gave me add so much volume and life to my hair. Not only did Gary give me the perfect perm, but he also made sure to explain how to maintain it, so it continues looking fresh and beautiful.

In a world filled with talented hairdressers, I have found Gary to be the best in his craft. His unmatched skill, incredible personality, and genuine care for his clients make each visit a memorable experience. If I could give him ten stars for his work, I would do it in...