Manufaktura — Local services in Prague

I just went to to shop and the lady didn't want to do any service! I'm foreigner and buy over 2000,I can get tax free. But she said there is no refund paper for me and the machine is not working . So I can't do the tax free and she reject me to refund the product. She said according to the law, I can't refund. When I start to talk about refund, she pretend she can't understand English at all! There is one customer who tried to help me and translate for me. She even said, don't use others become your translator. So, she can understand what I am saying but she didn't want to listen on it. Your staff ruin not only your company, but also whole CZ. Is the way you treat people who is not speak the same language as you? Is it how your company running the business?! Very sux....worst shop I ever been.

Update. The next date I went to the shop in the old town, some product price is even cheaper and the staff is...

Покупали маску под названием “after party” после использования началась сыпь, которая разрослась по всему телу. Никакие таблетки против аллергии не помогают, были уже у двух врачей. Очень не рекомендую покупать эту маску. Я не аллергик и такое у меня впервые. В составе маски есть алкоголь, что не допустимо для хорошей косметики. Аллергию спровоцировала именно эта маска по...

I like a lot their products, and I get along very well with their...