Boutique Rolex - Doux Joaillier — Local services in Draguignan

While on our honeymoon in St. Tropez, my wife and I had the absolute pleasure of working with Alexander at the Rolex boutique. From the moment we walked in, he made the experience feel personal, relaxed, and genuinely special. I’ve been a longtime admirer of the brand and have a few pieces in my collection, and this visit was particularly memorable because my wife found her very first Rolex. Alexander took such great care of us—he was kind, attentive, and had a great sense of humor that made the process feel effortless and fun.

He went above and beyond, and his warmth and professionalism truly stood out. It didn’t feel like a transaction—it felt like we were building a relationship. We’re incredibly grateful for his guidance and generosity, and we sincerely hope to see him again on future visits. Thank you, Alexander, for making such a meaningful moment even...

This is by far the best kept secret in the Rolex world! I have never been treated with such grace and kindness and willingness to help with me and my Family watch needs I first Met Alex and Katherine in 2021! there knowledge of the rolex brand and keen observance of the Rolex experience blew me away! Every time we arrive, we are treated like part of Family! Alex has an amazing approach and genuinely the nicest person I ever met! Always willing to talk watches and has a vast understanding of time pieces and there unique features! I can’t wait for my...

Je suis un client fidèle de Rolex et j’ai déjà acheté plusieurs modèles au fil des années – pour une valeur totale d’environ 130-140.000 €. C’est donc avec une grande déception que j’ai vécu mon expérience à la boutique de Saint-Tropez. Malgré une attente plus longue, d’autres clients ont été laissés passer avant nous. Après une discussion désagréable, on a même essayé de nous parler uniquement à travers la première porte de sécurité, sans nous laisser entrer. Ce n’est qu’après avoir refusé de partir que la deuxième porte a finalement été ouverte. J’ai trouvé cette attitude totalement irrespectueuse et inacceptable – surtout envers un client fidèle. D’une maison comme Rolex, j’attends professionnalisme et considération. À Saint-Tropez, malheureusement, ce n’était pas le cas.

I am a long-time Rolex customer and have purchased several models over the years – in total around €130-140000. That’s why my experience at the Saint-Tropez boutique was extremely disappointing. Despite having waited longer, other guests were allowed in before us. After an unpleasant discussion, the staff even attempted to speak to us only through the first security door instead of letting us in. It was only after I refused to leave that the second door was finally opened. I found this behavior to be completely disrespectful and unacceptable – especially towards a loyal customer. From a brand like Rolex, I expect professionalism and appreciation. Unfortunately, in Saint-Tropez, I experienced the...