Iris Galerie Paris Temple — Local services in Paris

Horrible customer service. Very disorganized. They let customers mill about without any direction. We were told we would be next after they finished with a customer. They took our photos and then we sat waiting while they finished with that customer and took photos of another two groups of people in the meantime. They then started working on that additional customers’ photo editing instead of ours. When I said, you told us we were next, they said well these people had an appointment they have to go first. You cannot lie to your customers. Totally inappropriate. The staff member became very rude, and we chose to leave rather than being disrespected further. Do not recommend going to...

Ma fille m'a offert un chèque cadeau pour Iris Galerie. Nous avons pris rendez-vous pour le lundi 17/02 à 14h30 au magasin de Pompidou. Au jour et heure de notre rendez-vous, le magasin était fermé alors qu'il avait été confirmé. Nous avons appelé le service clients qui nous a conseillé d'aller dans un autre magasin. Nous nous présentés au magasin du Marais qui était également fermé. Nous sommes allés devant 4 magasins Iris Galerie tous supposés être ouverts mais aucun ne l'était. Le service clients ne nous a été d'aucune aide, sauf de dire qu'ils comprennent notre mécontentement. Ne pouvant profiter du service pour lequel nous avons payé nous en déduisons donc qu'il s'agit d'une arnaque. Fuyez...

Toscane was great! We came almost at the end of the day, and she was very kind, let us in and was very patient for all of our questions. She helped us decide what effect to use and was amazing...