I visited Swadesh Shop for the first time recently, hoping to support a local business offering Indian groceries. While they do have a decent variety of products, the overall experience was quite disappointing.
The store itself felt cramped and poorly ventilated, with a strong foul smell coming from the vegetable section — which made the visit uncomfortable. Later, I found that one of the items I purchased (a tea container) was damaged and had been taped over.
I shared this feedback politely in their WhatsApp group, hoping it would be taken constructively. Instead, the owner initially responded rudely, and though he softened his tone during a phone call, he asked me to delete my message. Not long after, I was removed from the group — just for sharing an honest concern as a customer.
Feedback should be welcomed, not silenced. Sadly, this experience left a poor impression, and I hope the store takes steps to improve both customer service and the in-store...
Read moreExcellent Delivery & Authentic Products! I've been ordering from Swadesh to Berlin, and every time, the delivery is smooth, on time, and professionally handled. The packaging is secure, and everything arrives fresh. What really stands out is the originality and quality of the products — from spices to snacks and pantry essentials, everything is genuinely authentic and exactly what you'd expect from a trusted Indian store. Highly...
Read moreAuthentic products , great service!! They have good collection of Asian products and fresh vegetables specifically. You can't find them anywhere in other store but here at reasonable price. If you are local, the team delivers the products on same day with fresh vegetables. Responsive over call, Whatsapp for any concerns! Offer prices and products...
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