Samsung Experience Store - Phoenix Palladium Lower Parel — Local services in Mumbai

FRAUD FRAUD FRUAD FRAUD AND THIEF ALERT THEY ISSUE FAKE BILLS OF THE ACCESSORIES BOUGHT FROM THEM WITHOUT SERIAL NUMBERS AND PROBABLY STEALING THE GST COLLECTED FROM IT Worst store, please check the bill before leaving the store as they give you fake bills without the serial number on the bill. I had purchased a samsung powerbank from them and after around 6 months I got some issues in the powerbank. Took it to the service center with the original bill and they said that the bill is not valid as there is no serial number mentioned on the bill. Called the store with the issue but they flatly said that they cannot help me and if you need help contact the customer service and stopped picking up the phone. Customer service said that they cannot do anything as I have to talk directly to the store and obviously store was also not...

On Saturday we went to Samsung showroom at Phoenix Mall Lower parel to buy Samsung galaxy A55 phone..on that day the staff told us that piece is out of stock it will restock on Monday and assured us to give the same offers on price which was on for diwali on Monday too..now after calling the staff on Monday to buy phone he said there is no stock available at our warehouse we cannot do anything and even refused to apply order for diwali on price ...due to his assurance we did not go to any other place to order phone now on last minute he is refusing ...this is very bad and disappointing ...very...

This place has a chaotic atmosphere, reminiscent of a fish market, with everyone seemingly oblivious to what's happening. I inquired about a phone model, but they haven't taken the time to update me. When I called again today, they had no idea about my request. The manager, Bangera, is avoiding to talk on phone. Wasted my time dealing with them. The staff is unprofessional and hard to deal with. Samsung, this is quite...